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  1. Full-Time
  2. Permanent
  3. Rooms
  4. Accor

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ibis Kuwait Salmiya, Kuwait City, Kuwait

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REF25693L

Guest Service Agent

Region

India, Middle East & Africa



Company Description

 

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS


Job Description

Key Responsibilities

  • Manage arrivals and departures of everyone visiting our hotel
  • Provide exceptional guest service by responding to guest requests efficiently and courteously
  • Maintain a high level of professionalism and accuracy with all accounting functions
  • Communicate with housekeeping, reservations and maintenance departments to ensure all guest requests and needs are met.
  • perform rotation duties as assigned including night audit.
  • Actively resolve guest issues and challenges presented on shift

Qualifications

Skills & Experience

  • Service focused personality is essential; experience is an asset
  • Prior experience working with Opera or a related system
  • Fluency in English; additional languages especially Arabic are a plus
  • Impeccable grooming and presentation
  • Excellent organisation and time management

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

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