- Casual
- Temporary
- M GALLERY
- Rooms
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The Porter House Hotel Sydney - MGallery, Sydney, Australia
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REF3751O
Guest Experience Agent
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
About the Porter House Hotel:
Where rich history meets modern elegance, The Porter House Hotel pays tribute to its heritage beginnings, from tobacco and leather trade to the trail of wonder of spice and spirit merchants. From the moment you set foot inside, you will be enticed to discover more, always surprising and always something to come back for. Positioned in the heart of Sydney’s CBD, just footsteps from Hyde Park and a short stroll from Pitt Street Mall, QVB, theatres and other iconic attractions. The Porter House Hotel is a stylish sanctuary, blending architectural design with the charms of yesteryear. With 122 guest rooms designed for the modern traveller, fitness centre, outdoor heated swimming pool and a hospitality destination spanning three unique venues, The Porter House Hotel is a place to meet and explore, to linger and find yourself happily lost within.
Do you have a passion for hospitality and making memorable connections?
Come join our Front Office team!
You will be the face of the hotel and are responsible for all guest interactions, queries and requests that come through the Porter House reception desk. The successful applicant will assist the Manager on Duty in ensuring a smooth and seamless front office operation and exceptional guest experience.
We need you to be passionate about what you do, willing to give it your all and have a strong work ethic. We also need you to be available and willing to work a rotating roster of morning, evening and overnight shifts if required.
- Entry level
- Experience in customer service
Why work at Porter House Hotel Sydney, an Accor Hotel
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life and that you can continue exploring Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company and we recruit and promote diverse talent.
Aboriginal & Torres Strait Islander people are strongly encouraged to apply.
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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