- Full-Time
- Permanent
- FAIRMONT
- Rooms
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Fairmont Jakarta, Jakarta, Indonesia
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REF55959A
Fairmont Gold Attendant
Region
Luxury & Lifestyle
Fairmont Jakarta
Situated in Senayan Square at the South end of Jakarta's Central Business District, Fairmont Jakarta features 380 spacious guestrooms and 108 Fairmont branded Sky Suites. Additional features and amenities to the urban hotel include a number of lounges and several restaurants featuring a variety of culinary offerings. For corporate events and local galas, the hotel features 3,500 square meters of function space, including a 1,200 square-meter Grand Ballroom.
As a Fairmont Gold Attendant, you will provide exceptional service to guests in the Fairmont Gold, ensuring a luxurious and personalized experience. Your primary responsibility will be to attend to the needs of high-profile guests, offering a welcoming and sophisticated environment where they can relax, dine, and enjoy exclusive services. Your role will be crucial in maintaining the hotel’s reputation for excellence, delivering a seamless and memorable experience for every guest.
Employment will be under local contract. Open for Indonesian citizens only.
What's in it for you:
- Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities.
What you will be doing:
- Greet guests upon arrival in the Fairmont Gold and ensure a warm, personalized, and professional welcome.
- Provide attentive, tailored service to all guests, ensuring their needs are met in a timely and efficient manner.
- Maintain a high level of discretion, ensuring guest privacy and confidentiality at all times.
- Anticipate guest needs and preferences, offering recommendations or adjustments based on their requests.
- Oversee the daily operation of the Fairmont Gold, ensuring it is well-stocked, clean, and organized at all times.
- Set up and replenish food and beverage offerings throughout the day, including breakfast, snacks, afternoon tea, and evening cocktails.
- Work closely with other hotel departments (Housekeeping, Kitchen, Concierge, etc.) to ensure seamless service delivery.
Your experience and skills include:
- Previous experience in a luxury hotel or hospitality setting, preferably in a lounge, concierge, or guest service role.
- A passion for providing exceptional guest service and creating memorable experiences.
- Excellent communication skills, with the ability to interact with guests from diverse backgrounds.
- Strong attention to detail and a keen eye for presentation and luxury service standards.
- Ability to work independently, take initiative, and remain calm under pressure.
- A professional demeanor, with a polished appearance and exceptional interpersonal skills.
Our commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
"Why work for Accor?"
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
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our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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