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  1. Full-Time
  2. Permanent
  3. NOVOTEL
  4. Food & Beverage

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Novotel Mumbai International Airport, Mumbai, India

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REF54128X

GSA- F&B SERVICE (CAMPUS PLACEMENT)

Region

MEA SPAC



Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 


Job Description

We are seeking a Guest Service Associate (GSA) for our Food & Beverage team through campus placement in Mumbai, India. This entry-level position offers an exciting opportunity for recent graduates to kickstart their career in the hospitality industry. As a GSA, you will play a crucial role in ensuring guest satisfaction by providing exceptional service in our food and beverage outlets.

  • Greet and welcome guests in a friendly and professional manner
  • Take food and beverage orders accurately and efficiently
  • Serve food and beverages according to established standards
  • Process payments and handle cash transactions
  • Maintain cleanliness and organization of dining areas
  • Collaborate with kitchen staff to ensure timely and accurate order delivery
  • Address guest inquiries and resolve concerns promptly
  • Assist in setting up and breaking down dining areas for various events
  • Comply with all food safety and hygiene regulations
  • Participate in ongoing training to enhance product knowledge and service skills

Qualifications

  • High school diploma or equivalent
  • Recent graduate or final year student
  • Excellent customer service and interpersonal skills
  • Strong verbal and written communication abilities
  • Basic computer proficiency, including point-of-sale systems
  • Fundamental knowledge of food and beverage service
  • Ability to work in a fast-paced environment and manage time effectively
  • Team-oriented mindset with a willingness to support colleagues
  • Basic understanding of the hospitality industry
  • Flexibility to work various shifts, including weekends and holidays
  • Positive attitude and enthusiasm for creating memorable guest experiences

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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