Government Relations Coordinator

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Willow Stream Spa and the Fairmont Falcons Kids’ Club.

• Assist in the processing and renewing of all types of visas, including employment visas, residence visas for employees as well as for entertainers, alcohol license, shisha license, Kids Club permits
• Assist the reservation team for application of guest required visas
• Monitor the renewal of permits and licenses including hotels’ trade license, liquor trading license, chamber of commerce certificates of registration, civil defense certificate for the hotel, etc.
• Create & maintain a systematic filing system for all government relation matters. Maintain filing system & database
• Create & Maintain a Licenses and permit tracker to ensure renewal in timely manner
• Have a working knowledge of all T&C Standards Operating Procedures
• File Government Related documents in employee’s personal file
• Liaise with the Hotel Nurse to ensure that employees who have direct contact with guests must have their Occupational Health Card
• Maintain a weekly Expenses Report & Records with detailed justification
• Maintain a passport file system in the office and keep the records up to date
• Monitor the visa, UAE ID, passport, occupational health card expiration of all the employees
• Coordinate medical schedules with the T&C team in a timely manner to ensure follow up and completion of employee’s visas and governmental related requirements
• Act as an ambassador of the T&C team at all time, by maintaining total confidentiality, professionalism and credibility with all Heartists and Leadership team
•  Assists with any T&C activities where necessary, such as Townhall, decoration, Heartist's engagement, events, etc.
• Carry out other relevant tasks and duties as assigned by the Government Relations Team
• Other tasks as assigned.

• Previous administration experience required
• Computer literate in Microsoft Window applications required
• University/College degree is an asset
• Excellent communication and organizational skills
• Should be able to read and write in Arabic
• Strong interpersonal and problem solving abilities
• Strong work ethics & confidentiality
• Highly responsible & reliable
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Visa Requirements:

Please note that you must be eligible to live and work in Dubai.

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