- Full-Time
- Permanent
- RAFFLES
- Talent & Culture
__jobinformationwidget.freetext.LocationText__
Accor Management LLC, Doha, Qatar
__jobinformationwidget.freetext.ExternalReference__
REF25897R
Government Relations & Protocol Manager – QATARI
Region
India, Middle East & Africa
This vacancy has now expired. Please see similar roles below...
#BeLimitless
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
Scope and Objectives
Help the Company meet legislative goals by creating policy proposals and working with government agencies and employees to manage and control the process of all activities that are related to the Government offices, visas and licenses.
Assure that responsibilities are executed in a timely manner and provide the management team with efficient reports that highlights opportunities and avoid obstacles.
Ambassador of the company’s wellness and sustainability culture promote its awareness amongst team members by leading by example and develop activities and programs that consistently embrace and reflect the company’s culture. Ambassador for the FO for Local and GCC VIP & VVIP guest welcoming committee.
Primary Responsibilities
- Manages and oversees the immigration process for all employees and visitors. This includes visa acquisitions, blood typing, medical health screenings, and fingerprinting.
- Provides Arabic translation services and on-call services for all governmental transactions letters and applications including but not limited to: traffic violations, arrests, incarcerations and traffic accidents.
- Ensures up to date communications to management on country’s local Labor, Governmental Laws and Qatar Tourism changes and new laws/decrees for staff (And their families), hotels and outlets.
- Provides counsel and recommendations to management when Qatar law & customs are involved.
- Maintains effective communication with all levels of the organization.
- Manages and maintain records for all GRP (Hotels, Staff and visitors) related letters, applications and transactions properly.
- Manage and Maintain all GRP (Hotels, Staff and visitors) related LSOPs as per ACCOR standards aligned with local laws and regulations.
- Promote a friendly, dynamic and collaborative work environment that includes, open communication, teamwork, participation, trust, respect, professionalism and fun.
- Attend and participate in meetings and committees as required.
- Work towards exceeding company’s business targets & Take positive/resourceful approach to every project.
- Set, Manage and deliver annual targets for GRP section.
- Manage and track allocated petty cash expenditure through maintaining original receipts and through timely preparation of expense report.
- Manage and oversee all government transactions and visits to government agencies in an efficient and timely manner to minimize cost and avoid penalties and additional fees.
- Establish and maintain productive working relationships with key and operational government offices including but not limited to: Qatar Tourism, Medical Commission, Ministry of Labour, Ministry of Interior (CID, Immigrations Office, Security and Safety Department), Municipality, Ministry of Economy and Commerce, Ministry of Business and Trade, Consumer Protection Department, Customs, Airport Authorities and other Ministries and agencies, in order to assist with the efficient processing and approval of requests and formalities.
- Liaise with all governmental offices and authorities in relation to setting up licenses including resort trade license, chamber of commerce certifications of registration, civil defense certificate, etc.
- Manage and Maintain all licenses LSOPs and files properly
- Conduct periodic internal audit to ensure compliance with local laws and regulations, and ACCOR LSOPs.
- Work closely with Talent & Culture and Administration teams to ensure the timely completion and execution of relevant government and administrative formalities.
- Keep the Talent & Culture team informed of significant changes and issues that may jeopardize the achievement of company goals, and those that are not being addressed adequately.
- Manage and maintain all visa documentation related to new hires, separations of employment, transfers of sponsorship, renewals files, applications, letters, etc.
- Organize attestation of certificates and legal translation of documents and other activities related to immigration and labor.
- Manage and maintain the sponsorship reports from immigration, labor office and sponsorships, and the re-submission to immigration and labor office with relevant support documents.
- Support and provide guidance to the GRP team with candidates in regard to the work permit documentation required and the process to follow.
- Support and provide guidance to the GRP team on obtaining necessary approval from management for issuing exit permits to staff as and when required.
- Manage, Resolve, record and highlight to management immigration related issues in a timely manner.
- Support and provide guidance to the GRP team in attending to employee queries regarding details of immigration formalities, and entitlements.
- Support and provide guidance to the GRP team with the process of the immigration requirements in the most effective and efficient manner to expedite on boarding of new employees including pre-approval of nationalities and gender for pre and post opening.
- Update relevant business areas with issues, risks, and statuses of immigration/government processes and provide relevant solutions on a timely manner.
- Ensure immigration processes are completed in minimal time including Resident Permits, Drivers Licenses, Visas, CID procedures etc.
- Maintain employee files and documents relevant to immigration and relevant forms for all types of immigration transactions.
- Manage and ensure all renewals transactions (Hotels, staff and guests) are processed on a timely manner.
- Direct the preparation and maintenance of reports as are necessary to carry out the function of immigration.
- Prepare periodic reports to Executive Talent & Culture Director for management updates or relevant authorities, as necessary and as required.
- Manage and Monitor the implementation of an improvement process for all immigration and labor records to be tracked and maintained through the resort system.
- Provide practical/innovative solutions for GRP team LSOPs to ease and expedite the processes.
- Represent the hotel for all VIP and VVIP local and GCC arrival welcome.
- Help in attending to local and GCC guest complaints.
- Provide translation on all local and GCC guest complaints to QT.
Specific Job Knowledge, Skill and Ability
The Government Relations & Protocol Manager must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable adjustments.
- Excellent written and verbal communication skills (Arabic and English)
- Ability to effectively deal with a variety of audience, some of whom will require high levels of patience, tact and diplomacy.
- Strong computer literacy including knowledge of Windows XP and Microsoft Office Suite of products including Word
Minimum Competencies
- Working knowledge of Qatari culture, customs and laws
- Fluent in speaking, reading, and writing of Arabic and also English speaking.
- Excellent verbal and written communication skills;
- Organizational and planning skills, including ability to prioritize work, handle multiple tasks simultaneously, set goals and enforce deadlines, while maintaining flexibility to reassess and prioritize goals;
- Ability to function competently in a team environment;
- Ability to take initiative, reasoning and problem-solving skills;
- Working knowledge of Qatar Foundations
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Novotel Melbourne Airport, Melbourne Airport, Australia
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Melbourne Airport
Job Category
Talent & Culture
Description
What we're looking forYou are an enthusiastic and motivated individual ready for the first step into your HR career. You are a multi-tasker and can work independently, performing a wide range of compl
Reference
24f7a5e4-c638-4c63-acad-3e0d1e0c6ad5
Expiry Date
01/01/0001
Salary
Location
Mercure Santiago Centro, Santiago, Chile
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
MERCURE
Job type
Apprenticeship
Locations
Santiago
Job Category
Talent & Culture
Description
Practica administrativa en area de recursos humanos de Hotel
Reference
c9db2cf7-a768-4009-956d-9d6239098761
Expiry Date
01/01/0001
Salary
Location
MONDRIAN MONDRIAN ABU DHABI, Abu Dhabi, United Arab Emirates
Experience Level
Director
Job Schedule
Full-Time
Brands
MONDRIAN
Job type
Permanent
Locations
Abu Dhabi
Job Category
Talent & Culture
Description
What do we expect from you?Mondrian Abu Dhabi is gearing up to be one of the city’s most iconic destinations, and we are looking for an experienced and dynamic Director of People & Culture to lead the
Reference
77403e6e-70bb-447c-a2bc-37ee386fa4a9
Expiry Date
01/01/0001
Salary
Location
Rixos Premium Magawish Suites and Villas, Hurghada, Egypt
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
RIXOS
Job type
Permanent
Locations
Hurghada
Job Category
Talent & Culture
Description
2.1 Develop learning strategies and plans with management based upon deficiencies identified in a needs assessment. 2.2 Evaluate skill level of employees. 2.3 Select employee participants in collabo
Reference
5c8417df-c9c8-42b4-93ef-4e7db023f679
Expiry Date
01/01/0001
Salary
Location
MOVENPICK RESORT & SPA BINTAN LAGOON, Lagoi, Indonesia
Experience Level
Executive
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Indonesia
Job Category
Talent & Culture
Description
- General cleanliness, building maintenance checklist, handle staff complains- inventory to be in good condition at all times- Assist to organize staff village celebrations for specific events - Repor
Reference
310999c6-f802-4307-b83a-56bfbeac1e2f
Expiry Date
01/01/0001
Salary
Location
MOVENPICK RESORT & SPA BINTAN LAGOON, Lagoi, Indonesia
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Indonesia
Job Category
Talent & Culture
Description
- Assists in establishing standard policies and procedures for recruitment- Keeps updated with new hire arrival dates and prepare all things needed for new hire (meal cards, locker, etc)- Maintains up
Reference
a53049f6-d135-4555-b816-2d31f5e80f82
Expiry Date
01/01/0001
Salary
Location
Novotel Amsterdam Schiphol Airport, Hoofddorp, Netherlands
Experience Level
Student
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Internship
Locations
Hoofddorp
Job Category
Talent & Culture
Description
What will you be doing?As an HR intern, you will have a diverse range of tasks. You enjoy staying connected with all 85 of our employees. You will assist and support the team where needed, but you wil
Reference
4e0693a0-9842-462b-bdcc-7424bb25e863
Expiry Date
01/01/0001
Salary
Location
MOVENPICK RESORT & SPA BINTAN LAGOON, Lagoi, Indonesia
Experience Level
Director
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Indonesia
Job Category
Talent & Culture
Description
Following country legislation, the vacancy is exclusively for Indonesian nationals.Prepare, implement and compile data for monthly reportingSet periodical Talent & Culture and training budget & foreca
Reference
f35895a3-5d2e-4eeb-9add-97a885eb608a
Expiry Date
01/01/0001
Salary
Location
MOVENPICK RESORT & SPA BINTAN LAGOON, Lagoi, Indonesia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Indonesia
Job Category
Talent & Culture
Description
Assist in the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic planConduct annual training needs analysis and coordi
Reference
4968c9b6-23e8-4801-9469-2b3658f6f8ff
Expiry Date
01/01/0001
Salary
Location
Novotel Marsa Alam Beach Resort, El Qusseir, Egypt
Experience Level
Associate
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Egypt
Job Category
Talent & Culture
Description
• To develop and manage a professional induction mentoring program where all employees are given a comprehensive hotel induction and are given the correct information regarding the company, the hotel
Reference
6e143170-882e-4721-b82f-f948e3d76f15
Expiry Date
01/01/0001