General Manager - MGallery Gem Forest Nairobi

A storied collection of hotels around the world

The MGallery Hotel Collection features boutique hotels, each with its own original design and unique stories to tell. Choosing to join MGallery is choosing to live and experience Memorable Moments.

MGallery Nairobi Gigiri will feature 105 rooms and suites; four restaurants, including an all-day dining venue, a signature dining experience, a pool bar, and a rooftop restaurant and bar; meeting rooms and a business centre; and wellness facilities spanning a gym, pool and spa.
 
With a prime location on Gigiri’s Limuru Road, fairly close to Nairobi’s city centre and Village Market, it will attract UN and NGO delegates, consultants and contractors, as well as diplomats, leisure visitors and the local community.

Ideal candidate would be expected to be an ambassador of the brand and the property as General Manager, where your leadership, strong interpersonal skills and strategic vision will drive an engaged team, guest satisfaction and maximized operating results. You will bring your strong commercial and business acumen, and tenacity to drive the top line to exceed targets, and to position the property in the marketplace.

You will be responsible for:

• Leading the business
• Lead the overall management and strategic direction of the property and support all departments in the achievement of operational targets
• Maximize the property in terms of profit and management of financials
• Ensure full compliance with operating controls and legislation in all areas of the business
• Building your team
• Actively involved in the recruitment process of positions within the property to select the best fit
• Champion employee engagement and promote a collaborative and inclusive environment where all employees are encouraged to provide input
• Develop relationships within the local community
• Drive MGallery service culture
• Maintain product and service quality standards to exceed guest expectations
• Promote the brand and ensure all brand essentials and standards are in place and executed consistently.

Your experience and skills include:

• Previous experience in a leadership role within a luxury hotel brand 
• Passionate to grow and develop self and others
• Strong relator with ability to build relationships
• Strategic, creative and able to communicate effectively
• A proven leader who is able to inspire others
• Strong business acumen and demonstrated success in driving the commercial performance of the business and delivering on KPIs

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.