- Full-Time
- Permanent
- NOVOTEL
- Executive & Hotel Management
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Mercure Chennai Sriperumbudur, Sriperumbudur, IN
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REF21265V
General manager - Mercure Chennai Sriperumbudur
Region
MEA SPAC
This vacancy has now expired. Please see similar roles below...
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
WHAT YOU WILL BE DOING:
- Functions as the primary strategic business leader with overall responsibility of operations of Hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals..
- Personally drive and support the sales, Marketing and Distribution.
- Drive voice of Guest Score and Guest satisfaction as a key deliverables for HODs.
- Act as an Accor Ambassador aiming to enhance the company image and market reputation.
- Attract, train, retain & coach executive committee team members and leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
YOUR EXPERIENCE AND SKILLS INCLUDE:
- Strong process orientation;
- Strong Leadership abilities and organizational skills;
- Entrepreneurial, thinks out of the box;
- Must be strategic, creative and able to clearly communicate how plans will deliver on overall goals
- Outstanding PR and social integration skills to develop strong customer relations
- Able to drive change and look for operational efficiencies/synergies across the network
- Go-getter; comfortable taking ownership of projects and expanding scope of responsibilities.
- 12 + years’ industry experience in international brands with minimum 2 years of experience in similar role.
- Strong Sales and Operational background will be an added advantage
- Proven track record in making the hotel operation profitable
- Local Indian National
WHAT IS IN IT FOR YOU:
- Come As You Are
- Work With Purpose
- Grow, Learn and Enjoy
- Explore Limitless Possibilities
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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