General Manager

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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

We are looking for an Inspiring leader for a Mercure brand hotel and the property as General Manager for the brand-new Mercure Açores.

Your leadership, strong interpersonal skills and strategic vision will drive an engaged, unified team, guest satisfaction and maximize operating results for the hotel.

You will bring your strong commercial and business acumen, tenacity to drive the top line, find synergies and exceed targets.

The hotel is brand new, will open in the last semester of 2024 and the General Manager should be onboard ideally before November 2024. The hotel is perfectly located in the center of Ponta Delgada.

Due to the location, it is the ideal accommodation for leisure with 75 rooms and a cocktail bar.

WHAT DOES THE ROLE CONSIST OF?

The main missions are:

• Functions as the primary strategic business leader with overall responsibility of operations of the Hotel to achieve customer (guests, employees, corporate and owner) satisfaction and quality service while meeting/exceeding financial goals.
• Ensure best quality of service and transmit the Mercure state of mind.
• Optimize RevPar by optimizing the various sales channels.
• To maximize revenue potential and maintain strict cost control procedures to ensure our objectives and budgets are achieved.
• Lead the team and create a Heartist spirit!
• Guarantee quality of Accommodation & F&B offers.
• Ensure implementation and proper monitoring of procedures, Accor & owner policies and procedures are adopted whilst maintaining a commitment to total customer service.
• Ensure the application of labor relations, health & safety.
• To be fully responsible for the efficient and effective operations of all Departments.
• To maximize revenue potential and maintain strict cost control procedures to ensure our objectives and budgets are achieved.
• To represent Accor and the Owners in all issues relating to the Hotel.

• Solid GM experience
• Strong customer orientation, emotional intelligence, as well as an exemplary behavior source of credibility combined with your sense of commitment.
• Managerial skills to unite your team around a collective project, in the search for the achievement of quality and economic objectives.
• Strong communication & negotiation skills.
• Fluent in Portuguese & English is mandatory, French is highly valued.

Required skills:

• Very good business understanding
• Excellent relationship and communication skills
• Ability to manage multiple projects on an ongoing basis
• Strong team player
• Strong flexibility and agility skills to work in a very fast changing environment
• Ability to influence
• Initiative and organization sense

Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

 Discover the life that awaits you at Accor, visit  https://careers.accor.com/

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