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  1. Full-Time
  2. Permanent
  3. IBIS STYLES
  4. Executive & Hotel Management

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IBIS STYLES ibis Styles London Kensington, London, United Kingdom

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REF35857F

Front Office Manager

Region

Europe and North Africa

This vacancy has now expired. Please see similar roles below...


Company Description

Equipped with our very own stylish bar, our affordable London hotel is home to 154 spacious, creatively decorated bedrooms including eight modern suites for larger groups. All of our rooms feature comfortable beds for a great nights sleep, and en suite walk-in power showers for an invigorating start to the day.

The hotel is perfectly located in central London, ideal for London sightseeing, only a few minutes' walk from Westminster. Ibis Styles London Southwark has easy access to London Bridge station as well as Waterloo station Choose ibis Styles London Southwark if you are looking for hotels in central London, close to London Bridge and Tower Bridge, as well as being perfectly located for exploring the financial district and historical landmarks like St Pauls Cathedral

An exciting opportunity for a Front Office Manager has arisen at Ibis Styles Southwark Hotel. If you are a talented professional, passionate about creating extraordinary experiences, then this could be the perfect hotel for you. Managing the Front of House department and ensuring operational excellence for all areas of the hotel.

 

 


Job Description

Your main responsibilities would be:

  • Leading, motivating and coaching the front office team to ensure the hotel standards are delivered to meet customer satisfaction and audit targets
  • Duty management shifts
  • To exceed the departmental targets
  • To identify new opportunities in order to increase profit contributions and cost control
  • Actively participate in any revenue and sales activities operated by head office plus any specific operational activities
  • Recruiting and training new staff
  • Dealing with guest enquiries and resolving customer complaints

If this sounds like you, you're in the right place. You've got authentic style, natural curiosity and a warm way with people. Ibis Styles Southwark is not just a place to spend the night, it's a place to discover, a place in the world with style like yours. That's why we're not just looking for anyone. We're looking for someone like you.

 


Additional Information

Great talent deserves great rewards so here's just some of what we are able to offer:

- Training and development programmes

-  Attractive Annual Bonus Scheme

-  Discount card to be used in Accor hotels worldwide 

-  Complimentary stays in UK hotels (Bonus Breaks - subject to T&C)

-  Meals on duty

-  Uniforms and dry cleaning

-  Recommend a friend scheme

-  Employee Advisory Service

-  Discounts in shops and Hotel’s partners (Europcar, Merlin Entertainment etc. )

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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