Front Office Agent

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

• Attention to guest details
• Constantly follow the service essentials
• provide effective information to guests on site and on phone
• Exceed guests satisfaction at all time
• Seamless check-in and check out
• Enrollment of guests in our Accor ALL program
• Upsell activities

• College degree/diploma from hospitality Industry
• Verbal/written communication
• Proficiency in Opera and computer packages
• Ability to work under minimum supervision
• Excellent interpersonal skills, efficient time management and organizational skills

Your team and working environment:

Heart + Artist = Heartist

At Accor, we are all Heartists. Passionate and experts in what we do, each and every one of us with our own personality, master the fine art of welcoming, connecting, and serving others. We are passionate about people and attentive to the world, it is the Heartist way of being.

Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things! The world is more welcoming when we’re connected heart to heart. How we do it? We care, we dare, we place people at the heart of everything we do.

We aim at creating exceptional experiences that will turn both guests and employees into raving fans, because our own well-being in our jobs is just as important as our guest fulfillment. Like all good stories, everything is related. We are driven by our shared values.

Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.