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  1. Part-Time
  2. Temporary
  3. Rooms
  4. HANDWRITTEN

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Hotel Woolstore 1888, Sydney - Handwritten Collection, Pyrmont, Australia

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REF68866Q

Assistant Manager

Region

MEA SPAC


Company Description

Hotel Woolstore 1888 – Handwritten Collection, one of Sydney’s most iconic heritage hotels, is offering an exciting opportunity for an Assistant Manager to join our passionate front office leadership team.

Located in the heart of Darling Harbour, our hotel seamlessly blends historic charm with contemporary design. Guests enjoy an immersive experience of industrial-chic interiors enhanced by modern and pop art influences.

Originally built in 1888, Hotel Woolstore 1888 is the fourth oldest of the 21 remaining wool stores in Sydney. This five-storey sandstone and brick building has been thoughtfully reimagined into a boutique hotel, featuring 90 individually designed guestrooms, a multi-award-winning neighbourhood restaurant and bar, and a range of flexible spaces for meetings and events.

As part of the Accor Group, we are committed to delivering exceptional service and creating memorable experiences for every guest.


Job Description

We are delighted to offer an exciting opportunity for a seasoned Assistant Manager or Duty Manager to become a key part of our Front Office leadership team at Hotel Woolstore 1888 – Handwritten Collection.

This fixed-term, part-time position offers a unique combination of front office and reservations responsibilities—ideal for a hospitality professional who thrives in a dynamic, guest-focused environment. As a leader on the floor, you will oversee daily hotel operations, support and guide the team, and help shape the guest journey from reservation through to check-out.

In this role, you will:

  • Oversee day-to-day hotel operations, acting as the shift lead and ensuring smooth service delivery across all guest touchpoints
  • Lead by example, coaching and supporting the team to maintain a high standard of hospitality
  • Manage guest inquiries, feedback, and recovery with professionalism and care
  • Coordinate and manage reservations, contributing to reservation accuracy and revenue optimization
  • Promote clear communication and collaboration across departments
  • Inspire a positive, safe, and productive workplace culture through active leadership and team support
  • Assist with rostering, operational planning, and the recruitment, training, and development of the Front Office teams

Qualifications

What we’re looking for:

  • Proven leadership experience in hotel operations, with a genuine passion for delivering exceptional guest service
  • Strong interpersonal skills with the ability to connect confidently with guests, colleagues, and stakeholders at all levels
  • A clear, articulate communicator who excels at building relationships and navigating challenges with professionalism
  • Adaptable and solution-focused, with the ability to embrace change and remain calm under pressure
  • Availability to work across a rotating roster, including evenings, weekends, and public holidays

Additional Information

Why work for Accor?

Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.

Benefits Your Way

  • Immediate access to global accommodation and F&B discounts
  • #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
  • Recognition of service anniversaries and Accor Tenure Milestones.

Our Commitment to Diversity & Inclusion.

  • We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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