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  1. Full-Time
  2. Permanent
  3. SOFITEL
  4. Rooms

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Sofitel London St James Hotel, London, United Kingdom

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REF69202N

Housekeeping Supervisor

Region

Luxury & Lifestyle


Company Description

At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause—it's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognises individual contributions ensures that each team member feels appreciated and empowered in their role. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality.


Job Description

Join the Magic Makers at Sofitel London St James

We’re looking for a passionate and detail-driven Housekeeping Supervisor to join our luxury team at Sofitel London St James.

You'll lead and inspire our housekeeping team, ensuring our guest rooms and public areas shine to perfection. From managing supplies to maintaining five-star standards, you’ll play a key role in delivering the French elegance and world-class service our guests love.

What you'll do:

  • Supervise and train a dedicated housekeeping team

  • Ensure rooms and public spaces are spotless and guest-ready

  • Oversee stock and uphold sustainability standards

  • Collaborate with other departments to deliver seamless service

If you’ve got an eye for detail, a love for leadership, and a passion for hospitality, we’d love to hear from you.


Qualifications

  • Previous experience in a housekeeping role in a luxury hotel or similar establishment.
  • Strong leadership and supervisory skills, with the ability to motivate and inspire a team.
  • Excellent attention to detail and a commitment to maintaining high cleanliness standards.
  • Flexibility to work in different shifts, including weekends and bank holidays.
  • Good computer literacy. Knowledge of Opera and HotSOS is an advantage.
  • Fluent in English, any other language is a plus.

Additional Information

Discover a world of unparalleled perks tailored just for you:

  • Competitive Salary, service charge and an annual bonus of £1.300 per year.
  • Employee Benefit Card – Discounted rates at Accor properties worldwide.
  • Free Stays in the UK or Ireland (4 nights/year) – Create unforgettable memories with your loved ones.
  • Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast.
  • Complimentary Meals While on Duty.
  • Special Rates in F&B, Rooms & Spa – Treat yourself to luxury at unbeatable prices.
  • Be Part of the Largest Hospitality Group in Europe.
  • Exceptional Training and Development Opportunities through Apprenticeship Program.
  • Global Growth Opportunities.
  • Employee Assistance Program with 24/7 GP Access – Your well-being is our priority.
  • Social Events and Activities.

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.

Let your passion shine, visit careers.accor.com

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US