- Full-Time
- Permanent
- MERCURE
- Rooms
__jobinformationwidget.freetext.LocationText__
Mercure Kuala Lumpur Trion, Kuala Lumpur, Malaysia
__jobinformationwidget.freetext.ExternalReference__
REF71482B
Housekeeping Coordinator
Region
MEA SPAC
Mercure Kuala Lumpur Trion, tallest Mercure hotel building in South East Asia, is strategically located at Trion@KL, an exciting mixed development with an urbanite attitude that radiates life, energy and endless opportunities. Featuring 228 impressive and tastefully designed rooms and suites on level 38 and upwards, with amazing view of Kuala Lumpur’s iconic skyline from the rooms.
We are seeking a detail-oriented and efficient Housekeeping Coordinator to join our team in Kuala Lumpur, Malaysia. As a Housekeeping Coordinator, you will play a crucial role in ensuring the smooth operation of our housekeeping department, maintaining high standards of cleanliness and guest satisfaction.
- Coordinate and oversee daily housekeeping operations, ensuring efficient communication between housekeeping staff, front office, and other departments
- Manage room status updates and coordinate with front office to ensure timely room availability for guest arrivals
- Handle guest requests and complaints promptly and professionally, ensuring high levels of customer satisfaction
- Supervise housekeeping staff, including room attendants and public area cleaners, to maintain cleanliness standards throughout the property
- Monitor and maintain inventory of housekeeping supplies, linens, and equipment
- Conduct regular inspections of guest rooms and public areas to ensure adherence to cleanliness and quality standards
- Coordinate with maintenance department for timely resolution of repair and maintenance issues
- Manage lost and found items, ensuring proper documentation and storage
- Assist in training new housekeeping staff and conducting performance evaluations
- Implement and maintain safety and security procedures within the housekeeping department
- Prepare and maintain accurate records, reports, and schedules
- Collaborate with other departments to ensure seamless guest experiences and efficient hotel operations
- Fluency in English; additional languages are a plus
- Proficiency in computer skills, including Microsoft Office suite
- Excellent interpersonal and communication skills
- Ability to work flexible hours, including weekends and holidays
- Customer-focused mindset with a commitment to providing exceptional service
- Time management skills and ability to multitask in a fast-paced environment
- Adaptability to changing priorities and ability to work under pressure
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Sofitel Dubai The Palm, Dubai, United Arab Emirates
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
Oversee all Front Office operations, including Reception, Bell Desk, Concierge, Guest Relations, and Communications Center.Personally supervise Front Office areas in the absence of the respective supe
Reference
9ab4f081-b271-45df-a977-1456d97e6a2e
Expiry Date
01/01/0001
Salary
Location
Sofitel Paris Le Faubourg, Paris, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Paris
Job Category
Rooms
Description
Une carrière qui laisse votre passion s’exprimerVous animerez et encadrerez l’équipe de la Réception, sous la responsabilité du chef de réception, tout en les challengeant et les développant au quotid
Reference
eee41c1e-ef75-45fe-a89d-66da56542eff
Expiry Date
01/01/0001
Salary
Location
SLS Dubai Hotel & Residences, Dubai, United Arab Emirates
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
SLS
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
Spend 75% of day in lobby and public areas, interacting with guestsBe the “Mayor of the property”, guest advocate and host, and employee cheerleaderActively engage with the MHG GEM group through email
Reference
14563ff6-5b77-4e69-99e2-d20a8c76040e
Expiry Date
01/01/0001
Salary
Location
Sofitel Paris Arc de Triomphe, Paris, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Paris
Job Category
Rooms
Description
Souhaitant compléter notre équipe de la Conciergerie, nous recherchons notre futur(e) concierge (h/f) en CDI. Entouré(e) par nos équipes bienveillantes et dans une recherche permanente de l’excelle
Reference
7a2a6ffc-43fc-4248-951b-370c4ca27e8f
Expiry Date
01/01/0001
Salary
Location
ibis Styles Namur, Namur, Belgium
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Namur
Job Category
Rooms
Description
La première impression est toujours la bonne En tant que collaborateur ou collaboratrice à l’accueil de l’hôtel, vous êtes au cœur de l’expérience clients. De leur arrivée jusqu’à leur départ, vous v
Reference
fad5bfe9-27e5-47b3-92d9-e9b1ee1eb299
Expiry Date
01/01/0001
Salary
Location
ibis Kochi City Centre, Kochi, India
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Kochi
Job Category
Rooms
Description
Join our team as a Guest Service Associate - Housekeeping at our premier hotel in Gandhinagar, India! We're looking for a detail-oriented and customer-focused individual to ensure our guests have a co
Reference
2dd3a9c4-1c5b-443c-96b0-5a57f52d3057
Expiry Date
01/01/0001
Salary
Location
Sofitel Paris Arc de Triomphe, Paris, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Paris
Job Category
Rooms
Description
Nous recherchons en CDI le poste de Femme de Chambre/ Valet de Chambre. Vous aurez la charge de nettoyer et de remettre en ordre les chambres. Pour cela, Vous devrez: - Faire le ménage dans les
Reference
474ab4a9-784a-4cfa-8507-018dcb83b4a5
Expiry Date
01/01/0001
Salary
Location
Novotel Living Singapore Orchard, Singapore
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Singapore
Job Category
Rooms
Description
GENERAL DUTIESTo manage the Housekeeping Department in an efficient and most effective manner.To ensure that all Housekeeping duties are carried out to the highest standard in order to provide guests
Reference
6be4caa0-1e9e-49ae-955f-a6c1cda08e09
Expiry Date
01/01/0001
Salary
Location
Novotel Living Singapore Orchard, Singapore
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Singapore
Job Category
Rooms
Description
Job PurposeThis position is responsible for the supervision and management of the overall Front Office operations by ensuring that all sections of Front Office’s service standards delivery are maintai
Reference
18934fd0-5672-4178-bba1-b205f4a34580
Expiry Date
01/01/0001
Salary
Location
ibis Styles Goa Calangute, Calangute, India
Experience Level
Associate
Job Schedule
Full-Time
Brands
IBIS STYLES
Job type
Permanent
Locations
Calangute
Job Category
Rooms
Description
GSA-Front Office First impressions are everything! As a GSA-Front Office, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable exp
Reference
3416b965-ffb6-4e36-9bae-2aeda849c93f
Expiry Date
01/01/0001