Food and Beverage Supervisor

Located in the heart of tropical Cairns, Pullman Cairns International is a premier 5-star hotel celebrated for its elegant design, welcoming atmosphere, and authentic Far North Queensland hospitality. Our vibrant restaurants and bars, versatile event spaces, and diverse mix of leisure travellers, business guests, and locals create an energetic, fast-paced environment where no two days are the same.

As part of our Food & Beverage team, you’ll have the opportunity to lead and inspire, working with high-quality products while gaining experience across restaurant service, bar operations, in-room dining, and events. We value a supportive team culture, offer extensive training and development opportunities, and provide clear pathways to grow your career within the global Accor network.

If you’re a motivated leader with a passion for delivering exceptional guest experiences and driving team success, Pullman Cairns International is the perfect place to take your F&B career to the next level.

We’re looking for a passionate and experienced hospitality professional ready to step into a hands-on leadership role. This is a fantastic opportunity to grow with a renowned 5-star hotel, overseeing service across Coco’s Kitchen + Bar, the Pool Bar, and our conference and event spaces.

As a Food and Beverage Supervisor, you’ll supervise daily operations, lead and support the team across breakfast, lunch, dinner, and events, and ensure seamless, high-quality guest experiences. Flexibility for AM and PM shifts, weekends, and public holidays is essential.

What you’ll do:

• Supervise day-to-day operations across restaurants, bars, and event spaces
• Lead, train, and motivate team members to deliver exceptional service
• Support recruitment, rostering, and payroll processes
• Collaborate with kitchen and event teams to ensure smooth service
• Maintain high standards of service, cleanliness, and presentation
• Manage guest feedback professionally and uphold brand standards
• Assist with stock control and inventory management

What we’re looking for:

• Proven food and beverage leadership experience, ideally in a hotel or resort
• A current Responsible Service of Alcohol (RSA) certificate
• Familiarity with Infrasys (Shiji) POS systems is highly regarded
• Strong leadership and communication skills
• A hands-on, service-focused approach with a sharp eye for detail
• Availability to work a rotating roster, including nights, weekends, and public holidays

If you're service-driven, thrive in a fast-paced environment, and are ready to lead by example, we’d love to hear from you.

Why work for Accor?

Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.

Benefits Your Way

• Access to global accommodation and F&B discounts
• #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
• Recognition of service anniversaries and Accor Tenure Milestones.

Our Commitment to Diversity & Inclusion.

• We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.