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  1. Full-Time
  2. Permanent
  3. RAFFLES
  4. Sales & Marketing

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Raffles Singapore, Singapore

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REF68590E

Food & Beverage Sales Coordinator

Region

Luxury & Lifestyle


Job Description

The Food and Beverage Sales Coordinator is to provide administrative support to the respective F&B Sales Team Leaders i.e. Assistant Director of F&B, F&B Sales Manager, Assistant F&B Sales Manager and F&B Sales Executive including handling and responding sales enquiries via emails and tele-sales in the absence of the Sales team leaders in a timely manner.

Observes and adheres to the Values of Accor, i.e. Guest Passion, Respect, Innovation, Trust, Sustainable Performance and Spirit of Conquest.

Primary Responsibilities

 

  • Perform general office duties such as filing, sending emails and making bookings.
  • Prepare sales related documents throughout the sales process (e.g,. proposals, contracts)
  • Gather materials and assemble information for inquiries about our F&B Outlets.
  • Answer guests questions about property facilities/services
  • Serve as point of contact for clients and communicate with them by phone and email to respond to questions and requests.
  • Maintains adequate stock of all sales materials as suited to required quantities.
  • Organises and coordinate meetings, conferences and travel arrangements.

Ad-Hoc Projects Champion

  • Assists and supports in ad-hoc projects assigned by respective F&B Sales team leaders.

Involvement in Wider Job Function Actions / Relationships

  • Participates in training activities to improve knowledge and skills.
  • Follows guidelines provided in employee handbook.
  • Understands emergency procedures, health and safety requirements.
  • Maintains collaborative working relationships with colleagues, supervisors and managers.
  • Contributes to the hotel’s Corporate Social Responsibility and sustainability efforts.
  • Upholds the Accor Values in the work nature, increasing stakeholders’ interest.
  • Performs any other duties and responsibilities that may be assigned.

Qualifications

Candidate Profile

Knowledge and Experience

  • Minimum Diploma or equivalent.
  • Minimum of 1 year of relevant experience in the hotel industry preferably in Singapore.
  • Strong working knowledge of Microsoft Office.

Competencies

  • Client / people oriented.
  • Displays initiative.
  • Committed.
  • Team player / builder.
  • Reliable.
  • Independent.
  • Good organisational skills.
  • Ability to work under pressure.
  • Flexible and adaptable to long working hours.
  • Ability to prioritise work tasks and has a sense of urgency.
  • IT Savvy and well versed with systems.

Additional Information

Benefits of Joining Raffles Hotel Singapore

  • 5-day Work Week.
  • Duty Meals are provided.
  • Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
  • Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
  • Medical and Wellness Benefit.
  • Comprehensive Insurance Coverage.
  • Local/Overseas Career Development & Growth Opportunities.
  • Holistic Learning and Development Opportunities.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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