Finance - Credit Manager

Why work for Fairmont?

At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience.

Finance - Credit Manager

The Credit Manager is responsible for all of the accounts receivable functions, including compiling, preparing, sending and following up on invoices for group & catering functions, guestrooms, intercompany, and third party billing. Additional responsibilities include responding to guest billing inquiries, processing payment & refunds, monitoring & responding to chargebacks, and various other finance duties. Supports the Finance team by preparing and running the monthly credit meeting, balance sheet reconciliations, month end closing, and may prepare some journal entries.

What you will be doing:

• Consistently offer professional, friendly and engaging service
• Supervise the daily activities of the Credit department and ensure all standards are followed
• Ensure all procedures regarding billing, collections, credit cards, billing inquiries, and check cashing are followed
• Ensure local credit policies are followed
• Review all requests for credit and approve as appropriate according to the credit policies
• Post & send invoices for intercompany & third party billing (Residences, PSAV, etc.)
• Monitor & adjust Accor Live Limitless (ALL) loyalty points used as payment
• Monitors, posts, and applies wire and check payments as applicable
• Tracks, updates, and applies group deposits
• Prepares and distributes group & catering invoices
• Monitors attrition and cancellation postings
• Monitors and responds to chargebacks.
• Tracks chargebacks won/lost and reports to the Credit Manager about trends
• Regularly follows up on the collection of all accounts receivable
• Prepare bad debt write offs, and then post in Opera upon final approvals
• Prepare and hold a monthly credit meeting.
• May prepare some month end journal entries
• Perform other various related tasks as requested by Finance Leadership.

Your experience and skills include:

• Previous Leadership experience in Accounts Receivable is required
• Understanding of Accounting principles, and competency in Opera and GFS
• Four year college degree or equivalent work experience
• Strong verbal and written communication skills
• Must be highly organized and able to handle multiple tasks simultaneously
• Must have flexible schedule and be able to work various hours and days when needed
• To maintain good working relations with colleagues and other departments
• Must work in a safe, prudent, and organized manner
• Conduct self in a professional manner at all times to reflect the high standards of the Company

What is in it for you:

• Salary Range: $80,000 - $90,000 USD
• Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
• Competitive Health Benefit Package within 30 days of employment
• 401(k)/Roth IRA Eligibility after 60 days of employment 
• Cell Phone Usage Reimbursement

Your team and working environment:

What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the “Western White House,” (as the only venue outside the White House to host state dinners), Century Plaza’s place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor.

This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity.  A home away from home.  Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D

Visa Requirements:  Must provide proof of current eligibility to be employed in the United States of America.