Executive Secretary

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

People Management

• Handles human relation queries by employees.
• Sees that employee complaints and needs are passed on to the General Manager.
• Acts as a screen to the General Manager in view of clients and subordinates.

Commercial Responsibilities:

• To create self-appearance both on the telephone and in person with an excellent image of the hotel.

Operational Management

• Ensure that the day-to-day administrative needs of the department are fulfilled.
• Perform the duties within the framework defined by the norms of the Company and within the Hotel’s internal regulations.
• Keep confidential information CONFIDENTIAL.
• Responsible for rendering secretarial and clerical services for the General Manager as required.
• To prepare respective schedules and reports that will be internally distributed or submitted to Accor Head Office laid down by the General Manager.
• To take down and transcribe the minutes of meetings such as Executive Morning Briefing and dictation from General Manager, etc.

• To prepare correspondence such as fax, letter, memo, complimentary voucher, etc. as assigned with a coding system for tracking.
• To open and dispatch mail that relates to the department.
• To maintain office supplies stock.
• To keep herself acquainted with the General Manager’s activities in order to assist in discerning priorities.
• Input data into computer system as required.
• To arrange appointments for the General Manager, reminds him of appointments and meetings.
• To handle incoming/ outgoing telephone calls and faxes.
• To handle all contact listings such as Owner contacts, Accor contacts, Hotel contacts and other supplier companies, etc. 
• To handle the leave application records of all executive and management such as annual, sick, public holiday and Manager and Executive on Duty compensations.
• To control and monitor the in-house transportation records, reports, maintenance record as well as to follow up the attendance and request for overtime of the drivers.
• To file and maintain the personal files of executives kept in the Executive Office as well as to file respective documents based on the coding system.
• To perform special duties as required by the General Manager.

• Bachelor’s Degree
• Minimum 5 years of experience in an administrative role
• Excellent reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint