Events Sales Executive

Mercure Sydney is a premier hotel located in the heart of Sydney's vibrant city centre. We pride ourselves on delivering exceptional hospitality and memorable experiences to our guests. Reporting to the Conference & Events Sales Manager, we are currently seeking a proactive and experienced Sales Executive to join our dynamic team.

Our new Sales Executive is responsible for maximizing total revenue potential for the Hotel across the Events & Business Groups market segments with a focus on the acquisition of new business. You will build and maintain strong relationships with event and groups bookers, ensuring every event is a success.

Your key responsibilities:

• Handle incoming event leads professionally through all channels.
• Provide detailed event and business group proposals covering venue, function, menu and accommodation costs ensuring revenue is maximized.
• Coordinate and host familiarisation and site inspections.
• Assist in coordinating sales forecasts and provide suggestions on strategies to achieve targets.
• Prepare and deliver event information to event coordinator, ensuring accuracy of information, as well as assist in event coordination where required
• Build and maintain new and existing client relationships
• Ensure success in delivering customer events in order to ensure client satisfaction and repeat business

To excel in the Sales Executive role, candidates should possess the following qualifications and attributes:

• Previous experience in a sales or coordination role within the events sector provides a foundational understanding of event planning and sales processes.
• A strong focus and genuine passion for hotel operations demonstrate a commitment to delivering exceptional customer experiences, which is crucial for success in the hospitality industry.
• Ability to work independently and take initiative in a dynamic environment is essential for effectively managing tasks and responding to client needs promptly.
• Communication and Relationship Building:
• Confident and articulate communication skills are necessary for engaging with clients, negotiating deals, and building strong relationships. Networking abilities are also valuable for expanding the client base.
• Strong time management skills enable efficient handling of multiple tasks and priorities simultaneously, ensuring that deadlines are met and client expectations are exceeded.
• Proficient organizational skills to establish a streamlined booking procedure for clients and event handover to the Event Coordinator
• Previous knowledge of Opera S&C or OSEM preferred

Overall, candidates with a blend of experience in event/ group sales or coordination, a passion for delivering exceptional customer experiences, strong communication and relationship-building skills, and the ability to work independently in a fast-paced environment are well-suited for the Sales Executive role.

• Discounted on site parking.
• Opportunities for professional development and career advancement.
• Employee discounts on accommodation, dining, and other hotel services.
• Supportive and inclusive work environment.
• ALL Heartist Employee benefit card, offering discounted accommodation, food and beverage at Accor properties worldwide.
• Mental health and well-being support initiatives.
• Access to our Employee Assistance Program

At Mercure Sydney, everything we do is from the heart – we obsess over making our guests happy, we show grit and determination, working together to get the job done, we celebrate each other’s unique-ness and always go the extra mile to make someone’s day. 

If this sounds like you – apply now and join our friendly team. 

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.