E Commerce Manager - Sofitel Cairo Downtown Nile

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Main Duties,

• Develop and implement comprehensive digital and e-commerce strategies aligned with overall business objectives
• Manage and optimize our e-commerce platforms to ensure a seamless user experience and maximize conversions
• Lead digital marketing initiatives across various channels, including SEO, SEM, email marketing, and social media
• Analyze web traffic, user behavior, and sales data to identify trends and opportunities for growth
• Collaborate with cross-functional teams to ensure consistent brand messaging and user experience across all digital touchpoints
• Oversee the development and maintenance of the company's website and mobile applications
• Stay up-to-date with industry trends and emerging technologies to maintain a competitive edge in the digital marketplace
• Manage relationships with key vendors and partners in the digital and e-commerce space
• Set and monitor KPIs for all digital and e-commerce initiatives, providing regular reports to senior management
• Lead and mentor a team of digital marketing and e-commerce professionals

• Bachelor's degree in Marketing, Business, or a related field
• 5+ years of experience in digital marketing and e-commerce management
• Proven track record of increasing online revenue and conversions
• Strong knowledge of e-commerce platforms (e.g., Shopify, Magento) and content management systems
• Expertise in digital marketing tools, web analytics, SEO/SEM, and social media management
• Experience with CRM systems and email marketing platforms
• Proficiency in data analysis and reporting, with the ability to translate insights into actionable strategies
• Excellent project management skills and ability to lead cross-functional team
• Certifications in digital marketing (e.g., Google Analytics, Google Ads) are preferred
• Outstanding communication and presentation skills
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing market conditions
• Visionary mindset with a passion for innovation in the digital space

experience is an asset
Prior experience working with Opera or a related system
Fluency in English
additional languages are a plus
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.