Director of Talent & Culture

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

The Director of Talent & Culture is responsible for planning, managing, controlling, and coordinating benefits, wages, salaries, labor and team member relations, and training. He/she will assist in the development and formulation of policies, procedures and practices to support the operational needs of the hotel.

• Oversees the administrative activities of payroll, benefits, legal compliance and employment law
• Development of Talent & Culture and Training budget
• Implements guidelines, policies, and procedures in compliance with corporate direction
• Develop a recruitment/selection strategy and mobility process
• Encourages the development of employees to achieve their highest potential
• Creates and implements an integration and training strategy that brings efficiency to employee performance
• Supports operations and assists in achieving team member and guest satisfaction goals
• Coaches management on handling and resolving performance issues in the hotel
• Manages and implements the performance appraisal review system
• Is an integral part of the business team, attends all scheduled meetings and contributes actively with proper preparation
• Interviews, selects, trains, appraises, coaches, counsels and disciplines departmental employees/managers according to company standards
• Effectively communicates with team members
• Evaluate changes and trends in market compensation and makes recommendations
• Measures employee satisfaction through surveys, round tables, and one-on-ones with team members
• Anticipates and addresses employee relations matters, responds timely to employee inquiries and is proactive in promoting team member satisfaction
• Be an inspiration to all hotel staff to achieve luxury levels of performance
• Interacts in a positive way with other departments to ensure a luxury guest experience

• Minimum of 3 years Talent & Culture management experience, preferably in the luxury hotel.
• A strong understanding of labor and employment law
• Strong oral and written communication skills
• Ability to train and develop team members
• Ability to work effectively in a team environment and take initiative
• Excellent organizational skills
• Analytical skills
• Computer skills (word processing, spreadsheet, and presentation software)
• Language skills according to the hotel needs