- Full-Time
- Permanent
- Sales & Marketing
- ACCOR
__jobinformationwidget.freetext.LocationText__
Sofitel Shahd Al Madinah, Madinah, Saudi Arabia
__jobinformationwidget.freetext.ExternalReference__
REF26441M
Director of Sales & Marketing
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
- To coordinate an effective and efficient Payroll management / Resource allocation through establishing a flexible work force throughout the division, based on the principles of Multitasking and multi Tasking.
- To establish annual budget, marketing plan and actions plans, with measurable objectives so as to achieve revenue and profit goals outlined in the annual business plan.
- To maintain complete and supported records of all sales agreements, contract and quotes for the hotel as per Sofitel Luxury hotels Policies and Procedures.
- To have a good understanding of contribution margins of each product results and work with respective heads of departments to maximize Operating results.
- To set individual sales goals by segments and by sales managers and executives, track and review productivity on a monthly, quarterly basis.
- To direct, and coordinate sales team’s activities in order to secure new and repeat business in order to achieve and exceed budget.
- To track, measure and analyze the productivity of the sales team so as to achieve and exceed goals.
- To maintain a perpetual analysis of key accounts in the Dubai city market and group movements in the region. To have a thorough knowledge of the comp set activities in terms of sales and actions plans.
- To publish an accurate 90 day forecast of hotel room revenues in order to help operations department with staffing.
- To obtain and maintain an awareness of community, business, political and social factors which may affect hotel’s financial objectives.
- To ensure that room and banquet space inventories are reviewed bi-monthly and strategies are formulated to fill low occupancy periods.
- To ensure that utilization of various technology and software is maximized and that clean data are maintained at all times.
- To attend major trade shows and corporate functions to network and promote the hotel.
- To entertain and ensure sales team entertain potential and actual clients.
- To actively participate in daily and weekly revenue meetings in order to help hotel reach and exceed room revenue budget.
To ensure that all sales contracts follow the established Hotel Policies &
- Procedures and are based and sound commercial judgment.
- To define and target key accounts and develop effective solicitation with the sales managers.
- To review all blocked rooms and meeting space on a weekly basis to ensure that all business is traced for confirmation.
- To ensure a high level of exposure for the hotel through direct sales solicitation.
- To research and explore new markets and potential accounts for sales team to follow-up.
- To review sales files to ensure correct booking procedures, including history, contract, and room block
- To ensure that sales team project a warm, professional and welcoming image.
- To be demanding and critical when it comes to departmental standards.
- To ensure that all Departmental operations Manuals are prepared and updated annually.
- To ensure that an efficient and accurate filing system, both manual as well as electronically is maintained at all times.
- To conduct weekly meetings
- To ensure that up to date Delphi records of all corporate and group accounts.
- To ensure that all meetings are well planned, efficient and results oriented.
- To keep and so safeguard all contracts and financial documents.
- To identify training needs and plan training programs for the employees.
- To interview, hire and select sales team members who are able to work within the Sofitel new brand standards, and agree to multi-tasking
- To ensure that the departmental employees are Multi Skilled and have the necessary skills to perform their duties and maximum efficiency, through consistent training in accordance with the annual Training plan.
- To assist in the training of subordinates as part of the effort to build an efficient team and to be able to take an active interest in their individual development and welfare.
- To supervise the employees within the department, ensuring that the correct standards and methods of service are maintained as stated in the Department Operations Manual and Credit Manual.
- To conduct staff yearly performance appraisal.
- To carry out quarterly, bi – yearly, yearly inventory of operating equipment.
Other Duties:
- To assist in the building of an efficient team of employees by taking an active interest in their welfare, safety and development. To encourage them to maintain good relationships with their colleagues and all other departments.
- To ensure that all employees report for duty punctually wearing the correct uniform/attire and nametag at all times. And to ensure they maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards. To control absenteeism.
- To ensure that all employees provide a friendly, courteous and professional service at all times.
- To assist in the training of employees ensuring that they have the necessary skills to perform their duties with the maximum efficiency and in the most productive manner.
- To supervise the employees within the department, ensuring that the correct standards and methods of service are maintained as stated in the Hotel and Department Operations Manual.
- To ensure that the Department's operational budget is strictly adhered to and that all costs are controlled and expenditures approved.
- To ensure that all the employees read and understand the hotel's Employee Handbook and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
- To comply with local legislation and be conversant and act in accordance with any such matters relating to your department.
- To respond to any changes in the department as dictated by the needs of the industry, brand or hotel.
- To be flexible and to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
- To attend trainings and meetings as and when required.
- To conduct and/or contribute to regular Departmental Communication Meetings.
- To provide updated information to the Management and other departments.
- To assess situations and to be able to react accordingly through analysis and perspective.
- To be available in front of the guests and colleagues, and to serve as an example for other employees.
- To ensure rosters are posted and timesheets are submitted on time.
- To ensure that all employees are treated fairly and consistently as outlined in their terms and conditions of employment, local legislation, and company / hotel policies and procedures.
- To undertake duties of the Duty Manager as dictated by the Hotel’s Duty Managers Roster.
- Bachelor’s degree /or Hotel Management degree is an asset.
- Minimum of 5 years of experience in a senior sales management capacity within the hospitality industry or related tourism field.
- Revenue management experience essential.
- Knowledgeable in social media analytics and data analysis.
- Excellent communications skills - interpersonal, written and public/media relations.
- A proven record of results-oriented leadership and team development.
Your team and working environment:
- Sofitel Shahd Al-Madinah boasts a landmark location in the center of Madinah, a short walk from the northern entrance of the Al-Masjid an-Nabawi. The property features 469 keys, including the most luxurious suite in Madinah, two- and three-bedroom suites, three dining outlets, an executive lounge, two meeting rooms and a fitness center with a gym, stand out as a beacon of modern luxury and French savoir-faire, blending the brand’s unique sense of joie de vivre with the very best of the local.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Hotel Mercure Wien Westbahnhof, Vienna, Austria
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Vienna
Job Category
Sales & Marketing
Description
Annahme und Bearbeitung von eingehenden Anfragen und ReservierungenErstellen von Angeboten und BeherbergungsverträgenPflege von ReservierungssystemenPflege der Kunden- und Gästekontakte
Reference
657f7b5a-3815-4504-a2bb-679535a55b9d
Expiry Date
01/01/0001
Salary
Location
Mercure Sao Paulo Vila Olimpia, São Paulo, Brazil
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
São Paulo
Job Category
Sales & Marketing
Description
Cluster - Mercure Vila Olímpia, Mercure Berrini, Mercure JK e ibis IbirapueraGerenciar, Planejar e administrar as ações ligadas à vendas operacionais (hospedagem, eventos e correlatos), dos hotéis do
Reference
1662a06a-6df5-47bc-ac45-ab767f5427d2
Expiry Date
01/01/0001
Salary
Location
SOFITEL MARRAKECH PALAIS IMPERIAL, Marrakesh, Morocco
Experience Level
Director
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Marrakesh
Job Category
Sales & Marketing
Description
Le Directeur des Ventes et Marketing (H/F) assume l’entière responsabilité du leadership et de la gestion des fonctions vente et marketing (vente des chambres et de la restauration, le positionnement
Reference
4143c169-a110-4db9-8e33-6413a5db9b4d
Expiry Date
01/01/0001
Salary
Location
Hotel Mercure Wien Westbahnhof, Vienna, Austria
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Vienna
Job Category
Sales & Marketing
Description
Bei uns übernimmst Du die spannende Organisation der Reservierungsabteilung und gestaltest aktiv die Entwicklung und Umsetzung von Abteilungsstandards. Zu Deinen Aufgaben gehören:Annahme und Bearbeitu
Reference
83bcfef8-97d5-421e-b968-19c0318261eb
Expiry Date
01/01/0001
Salary
Location
Mövenpick Hotel Sukhumvit 15 Bangkok, Bangkok, Thailand
Experience Level
Associate
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Bangkok
Job Category
Sales & Marketing
Description
To ensure smooth administration of Sales Department to the standard required by the HotelTo coordinate all internal and external correspondence, incoming e-mail, and other assigned administrative duti
Reference
d88a57e7-915b-4c58-9def-b2cc76b8de68
Expiry Date
01/01/0001
Salary
Location
RIXOS RIXOS JEDDAH OBHUR, Jeddah, Saudi Arabia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
RIXOS
Job type
Permanent
Locations
Jeddah
Job Category
Sales & Marketing
Description
Ensuring that quality of reservation is maintained in terms of guest details, rates, payment methods etc.Planning and using efficient organizational skills to run the daily operation.Supervising on-th
Reference
9837a658-ada3-48b1-bbe8-b8653bdfdcba
Expiry Date
01/01/0001
Salary
Location
Novotel Amsterdam Schiphol Airport, Hoofddorp, Netherlands
Experience Level
Associate
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Hoofddorp
Job Category
Sales & Marketing
Description
As a Reservations Employee within Team NASA (Novotel Amsterdam Schiphol Airport), you and your colleagues are committed to providing a unique and positive guest experience every day. At NASA, we're no
Reference
5117a2c8-b74f-4c84-814b-155902600a3d
Expiry Date
01/01/0001
Salary
Location
Sofitel Paris Le Faubourg, Paris, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Paris
Job Category
Sales & Marketing
Description
Une carrière qui laisse votre passion s’exprimer Au sein de l’équipe réservations, vous serez le garant du futur déroulement du séjour des clients dans l'hôtel. Vous devez assurer pour chaque clien
Reference
c421a776-88ca-4853-8783-484b10ecb81f
Expiry Date
01/01/0001
Salary
Location
Novotel Chennai OMR, Chennai, India
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Chennai
Job Category
Sales & Marketing
Description
Primary Responsibilities Prime Function: Constantly investigate and assess market conditions and competition to determine effective and productive sales programs
Reference
b7eeb2b8-492c-4dee-87e6-5cb6f18534f6
Expiry Date
01/01/0001
Salary
Location
Novotel Amsterdam Schiphol Airport, Hoofddorp, Netherlands
Experience Level
Associate
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Hoofddorp
Job Category
Sales & Marketing
Description
Als Medewerker Reserveringen binnen Team NASA (Novotel Amsterdam Schiphol Airport) zet jij je samen met je collega’s iedere dag in voor een unieke en positieve gastervaring. Bij NASA zijn wij niet zo
Reference
402fdb16-38d7-434a-a5e7-424c1905a2d0
Expiry Date
01/01/0001