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  1. Full-Time
  2. Permanent
  3. THE HOXTON
  4. Talent & Culture

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HOXTON THE HOXTON LOS ANGELES, Los Angeles, United States

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REF60568Z

Director of People & Culture

Region

Luxury & Lifestyle


Company Description

The Hoxton, Downtown LA is nestled in LA's Downtown on buzzing Broadway. Once the LA Railway Authority, then a candy shop, this property has an LA history that'll charm your socks off. You'll find 174 rooms, a rooftop Peruvian-inspired restaurant by Top Chef Stephanie Izard, Cabra (a sibling to Cabra at The Hoxton, Chicago); our all-day lobby restaurant Moonlarks; plus a rooftop pool and loads of outdoor seating to enjoy that LA weather.


Job Description

We are looking for an experienced Director of People & Culture to join the The Hoxton Downtown LA.  The ideal candidate is an experienced human resource professional in all aspects, is a trusted leader, can lead change, works quickly and is a natural collaborator.

What you’ll do…

  • Lead short- and long-term strategy planning and execution management of the People & Culture function for the hotel.
  • Recommend the department’s budget and manage expenses within approved budget constraints. 
  • Major areas of responsibility/ management include, but are not limited to: recruitment, wage and salary administration, benefits, training, employee/labor relations, organizational development and payroll. 
  • Work closely with General Manager in implementing, achieving and maintaining the property goals and objectives.
  • You’ll be the culture champion for the The Hoxton brand, promoting a fair, safe and equitable environment, and championing empowerment, innovation, development, and communication.
  • You’ll ensure that the hotels operate within the employment law framework in your operating state and locality. 
  • You’ll act as an advisor to all managers on all aspects of employment and support team relations and performance management.
  • You’ll develop, implement, and manage the nuts and bolts of the department, our policies, processes, and procedures.
  • You'll get involved and lead projects. We want to hear your ideas and get your input.
  • You'll create awareness for The Hoxton, Downtown LA and Ennismore through strategic activities to attract talent to hotels across our brands.
  • You’ll lead our efforts in embedding The Hoxton and Ennismore values into the team.
  • You’ll lead and manage the People & Culture team.

Qualifications

What we’re looking for…

  • You have at least 4 years experience as a director in a human resource capacity; preferably in an upscale or lifestyle brand hotel
  • Ability to prioritize and adapt to the changing needs of the operation.
  • Ability to take ownership of issues, solve problems and make effective decisions.
  • Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night 
  • You’re a great communicator – both verbally and written – and a great listener. Fluent in English and Spanish.
  • You have the ability to lift, pull and push a moderate weight. 
  • You are a natural at leading and managing others, and you lead by example, creating an environment where your team can be their best self.
  • You execute. You get things done. You are scarily organized. An eagle-eye for detail, you can spot a slip in standards from a mile away. 
  • You know how to hold people accountable – but make people feel good at the same time.
  • You love people and want to scout, hire and train the best team out there.
  • You can keep a secret. You exercise discretion when handling team issues.
  • You want to be part of a team that works hard, supports each other and has fun along the way.
  • A reputation for honesty and integrity.
  • You’re looking for a place where you can be you; no clones in suits here 
  • You’re not precious. We leave our egos at the door and help get things done.
  • You’re up for doing things differently and trying (almost) everything once 
  • If we got stuck in an elevator together, we’d have a good time and share a few laughs.

Additional Information

What’s in it for you…

  • Become part of a team that’s very passionate about creating great hospitality experiences. 
  • A competitive package and plenty of opportunity for development.
  • Ample paid time off and holidays plus a comprehensive insurance benefits package. 
  • Food on us during your shift. 
  • Enjoy a free night at The Hoxton when you first start with us. 
  • Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.  
  • An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. 
  • Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time! 
  • The chance to challenge the norm and work in an environment that is both creative and rewarding. 
  • Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene. 
  • Excellent discounts across The Hoxton and the global Ennismore family.

The Hoxton is part of the Lifestyle Collective of Ennismore.  Ennismore is a creative hospitality company with a global collective of entrepreneurial and founder-built brands with purpose at their heart.  Ennismore and Accor entered a joint venture in 2021, creating a new autonomous entity and the world’s fastest-growing lifestyle and leisure hospitality company.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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