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  1. Full-Time
  2. Temporary
  3. Talent & Culture
  4. ACCOR

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Zürich, Switzerland

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REF4261E

Freelance Training Specialist – Learning & Development, Academy (DACH)

Region

Europe and North Africa


Company Description

Why work for Accor?

We are worldwide Augmented Hospitality leaders, the best at what we do. Heartists is what we call ourselves, generous, passionate, attentive and free, whether we are welcoming guests, connecting with our peers or serving others.

Our entire Accor estate expands across the world. With over 300,000 experts committed to rejuvenating the hospitality experience we pride ourselves in being the employer of choice, so live limitlessly, come as you are, grow with us, work with purpose and explore the endless opportunities in store.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. 

#BELIMITLESS


Job Description

Freelance Training Specialist – Learning & Development, Academy - DACH (Germany, Austria, Switzerland)

Are you passionate about developing people and making an impact through training? We are looking for Freelance Training Specialists to collaborate with Accor’s Academy team and provide engaging training sessions for our hotel and support office teams in Germany, Austria and Switzerland.

If you have experience in the hospitality industry or related field and enjoy delivering impactful training in soft skills such as emotional intelligence, stress management, and commercial mindset, we’d love to hear from you!

What will you do?

  • Deliver engaging training sessions to hotel staff, focusing on essential soft skills such as communication, teamwork, and customer service excellence.
  • Adapt and personalise Accor's training content to suit the specific needs of each team, ensuring relevance and maximum impact.
  • Facilitate interactive workshops that promote a hands-on, participatory learning environment, encouraging employees to apply their knowledge in real-world scenarios.
  • Support and mentor employees, providing practical guidance to enhance their confidence and performance in customer-facing roles.

Qualifications

Our ideal profile would be:

  • Minimum 3-4 years of experience as a Training Specialist, ideally in hospitality.
  • Fluent in English and German, French would be an asset, of the country you will be training in.
  • Strong interpersonal and communication skills.
  • Ability to engage and inspire teams through effective training methodologies.
  • Based in Germany, Austria or Switzerland (depending on the training location).

Additional Information

What’s in it for you?

  • A unique opportunity to collaborate with a world-leading hospitality group.
  • Work on a freelance basis, allowing flexibility and autonomy.
  • The chance to develop and inspire hotel teams in multiple locations.
  • Be part of a dynamic, international environment within Accor’s Academy team.

If you are a skilled trainer with a passion for hospitality and want to make an impact, apply now and join us in shaping the future of hospitality training!

  • #WeAreHeartists

We are looking forward to your application, including your English CV.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US
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