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  1. Full-Time
  2. Permanent
  3. RAFFLES
  4. Rooms

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Raffles Doha, Doha, Qatar

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REF61532K

Director of Laundry

Region

Luxury & Lifestyle

This vacancy has now expired. Please see similar roles below...


Job Description

Job Summary:

The Director of Laundry will oversee all aspects of the laundry operations for Raffles & Fairmont Doha, ensuring the highest levels of cleanliness, efficiency, and guest satisfaction. This role involves managing a large team, implementing best practices, and maintaining cost-effective operations while adhering to brand standards and sustainability initiatives.

Key Responsibilities:

  • Oversee daily laundry operations, including guest laundry, dry cleaning, and staff uniforms.

  • Ensure compliance with brand and quality standards, maintaining luxury-level service and efficiency.

  • Manage and develop a team of laundry professionals, ensuring optimal staff performance and motivation.

  • Monitor and control budgets, expenses, and inventory to optimize operational costs.

  • Implement and enforce health and safety protocols in line with company policies.

  • Work closely with Housekeeping and other departments to ensure smooth operations.

  • Ensure all laundry equipment is well-maintained, conducting regular inspections and liaising with engineering teams for repairs and upgrades.

  • Drive sustainability initiatives, including water and energy conservation efforts.

  • Analyze operational data and implement strategies for continuous improvement.

  • Handle guest concerns and special requests related to laundry services.


Qualifications

Qualifications & Experience:

  • Minimum 5-7 years of experience in a leadership role within luxury hotel laundry operations.

  • Strong knowledge of laundry equipment, cleaning agents, and fabric care techniques.

  • Proven experience in managing large teams and complex laundry operations.

  • Excellent budgeting, organizational, and leadership skills.

  • Strong attention to detail and commitment to delivering high-quality service.

  • Knowledge of sustainability practices in laundry operations is an advantage.

  • Strong communication and problem-solving skills.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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