Director of Housekeeping (Temporary Contract - 12 Month Term)

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity.  Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

We are looking for a dynamic leader who is highly organized and capable of providing leadership, guidance and direction in achieving the hotel’s vision and mission. Reporting to the Director of Rooms, you will be responsible for the overall cleanliness, detailing, servicing, resources, care and maintenance of all guest rooms and public areas within the hotel. You will also be responsible for the growth of the department in relation to guest service and colleague satisfaction. Let’s take your career to new heights.

Salary Range: $85,000 - $95,000

Job Duties Include:

• Manage strategic planning and implementation processes for the Housekeeping department
• Maintain ownership and awareness of the departmental operating budget
• Ensure effective resource allocation, including scheduling and vacation planning
• Effectively recruit, select and develop an effective team
• Plan and organize all deep cleaning cycles and projects relating to guest rooms and public areas
• Oversee effective performance management processes

• 3 years of previous Hotel Rooms Division leadership or management required
• University degree or college diploma in hospitality management an asset
• Strong communication skills both written and verbal
• Proficient in the use of relevant software an asset (eg. Microsoft Office, Micros Fidelio Opera)
• Proven ability to successfully lead and motivate colleagues

You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: CLL.Careers@Fairmont.com

Our Commitment to Diversity & Inclusion: 

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.