- Full-Time
- Permanent
- Rooms
- ACCOR
__jobinformationwidget.freetext.LocationText__
Novotel Visakhapatnam Varun Beach, Visakhapatnam, India
__jobinformationwidget.freetext.ExternalReference__
REF61791A
Assistant Front Office Manager
Region
MEA SPAC
We are seeking a dynamic and customer-focused Assistant Front Office Manager to join our team in Novotel Visakhapatnam Varun Beach, India. As a key member of our front office team, you will play a crucial role in ensuring exceptional guest experiences and maintaining smooth operations at the front desk.
- Assist in managing daily front office operations, including check-ins, check-outs, and guest inquiries
- Collaborate with other departments to ensure seamless guest services and resolve any issues promptly
- Train, mentor, and motivate front office team members to maintain high performance standards
- Handle guest complaints professionally and implement appropriate corrective actions
- Oversee the accuracy of guest accounts and financial transactions
- Implement and maintain front office policies and procedures
- Assist in scheduling and staffing to ensure optimal coverage during all shifts
- Conduct regular performance evaluations and provide constructive feedback to team members
- Stay updated on industry trends and implement innovative practices to enhance guest satisfaction
- Support the Front Office Manager in strategic planning and goal-setting for the department
- Minimum 3 years of relevant experience in a similar capacity
- Proven experience in a front office role within the hospitality industry, preferably in a supervisory capacity
- Strong leadership and communication skills with the ability to motivate and guide a team
- Proficiency in hotel management systems and general computer skills
- Bachelor's degree in Hospitality Management or related field preferred
- Fluency in English; knowledge of additional languages is a plus
- Detail-oriented with excellent problem-solving and decision-making abilities
- Demonstrated commitment to delivering exceptional customer service and maintaining professional demeanour under pressure
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Fairmont Makati, Makati, Philippines
Experience Level
Student
Job Schedule
Casual
Brands
ACCOR
Job type
Apprenticeship
Locations
Makati
Job Category
Rooms
Description
We're looking for a front office agent intern for internship.Welcome guests upon arrival, facilitate efficient check-in processes, provide room keys, and ensure accurate and timely check-out procedure
Reference
2d9f23eb-63ba-4c4b-870a-8891086332b6
Expiry Date
01/01/0001
Salary
Location
Pullman Bali Legian Beach, South Kuta, Indonesia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
South Kuta
Job Category
Rooms
Description
Ensure the smooth and efficient daily operation of the Guest Experience department.• Oversee the implementation and compliance of brand standards, including Leading Quality Assurance (LQA) audits.• Ma
Reference
525ee23e-e6d5-4873-a526-cd049d37dcf0
Expiry Date
01/01/0001
Salary
Location
Novotel São Paulo Center Norte, São Paulo, Brazil
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
São Paulo
Job Category
Rooms
Description
Auxiliar o seu superior na coordenação do trabalho da equipe, orientando, priorizando/distribuindo tarefas e solucionando os problemas operacionais pertinentes.• Acompanhar a ocupação do hotel, em con
Reference
04818d31-a350-47e4-8c99-82d6214d1b67
Expiry Date
01/01/0001
Salary
Location
Novotel São Paulo Center Norte, São Paulo, Brazil
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
São Paulo
Job Category
Rooms
Description
Recepcionar hóspedes/clientes no balcão ou por telefone, identificando-os e prestando informações e esclarecimentos diversos (reservas, confirmação de passagem aérea, endereços/fones de locais, recl
Reference
8d72ae49-a7ca-4ed3-afef-a572f163551c
Expiry Date
01/01/0001
Salary
Location
Novotel São Paulo Center Norte, São Paulo, Brazil
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
São Paulo
Job Category
Rooms
Description
Arrumar os apartamentos, durante a permanência e após a saída dos hóspedes, efetuando a limpeza de todas as suas dependências, trocando enxovais e repondo os materiais necessários (amenidades). Organi
Reference
00dd753d-5e58-438a-8ec2-29275cb3309a
Expiry Date
01/01/0001
Salary
Location
Hôtel Mercure Alger Aéroport, Bab Ezzouar, Algeria
Experience Level
Executive
Job Schedule
Full-Time
Brands
MERCURE
Job type
Temporary
Locations
Algeria
Job Category
Rooms
Description
L'Hôtel Mercure Alger Aéroport, un établissement renommé, est à la recherche d'un(e) Duty Manager compétent(e) et motivé(e) pour rejoindre son équipe dynamique.Description du poste : En tant que Duty
Reference
d9548be2-da5b-436e-845d-fcf21185a110
Expiry Date
01/01/0001
Salary
Location
Fairmont Doha, Doha, Qatar
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Doha
Job Category
Rooms
Description
Primary ResponsibilityAdhere to the established standards of conduct and house rules, fire regulations and department procedures and policies.Report to shift on time in issued uniform in a clean, neat
Reference
d247f9e8-776d-4447-a5b5-276daccb317c
Expiry Date
01/01/0001
Salary
Location
Fairmont Doha, Doha, Qatar
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Doha
Job Category
Rooms
Description
Scope and Objectives The Laundry Supervisor will focus at all time in keeping the guest garments and hotel linen in a perfect state of appearance and maintenance, using creative and innovating ways to
Reference
8c55efc0-7047-4276-9b43-d8eab60a17c2
Expiry Date
01/01/0001
Salary
Location
Raffles Doha, Doha, Qatar
Experience Level
Director
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
Doha
Job Category
Rooms
Description
Job Summary:The Director of Laundry will oversee all aspects of the laundry operations for Raffles & Fairmont Doha, ensuring the highest levels of cleanliness, efficiency, and guest satisfaction. This
Reference
fd379bb9-e8e0-44ae-992e-ccbccdf5887b
Expiry Date
01/01/0001
Salary
Location
Mövenpick Tala Bay, Aqaba, Jordan
Experience Level
Associate
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Aqaba
Job Category
Rooms
Description
Housekeeping Attendant You are at the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, a
Reference
529cc28f-a51c-433c-b88e-a0dfb96f4b07
Expiry Date
01/01/0001