Conference & Events Coordinator

Are you passionate about creating memorable events and delivering exceptional service? Pullman Rotorua, is a premier hospitality destination in Rotorua, is looking for a dynamic and organized Conference & Events Coordinator to join our team!

At Pullman Rotorua, we pride ourselves on offering a unique blend of luxury and comfort, complemented by our stunning location near Rotorua's iconic attractions. Our hotel features 130 rooms and suites, a vibrant restaurant, a chic bar, and state-of-the-art meeting facilities. We are committed to providing a 5-star experience for all our guests, whether they're here for business or leisure.

Key Responsibilities:

• Plan, coordinate, and execute conferences, meetings, and events, ensuring a seamless experience for our clients.
• Liaise with clients to understand their event requirements and provide tailored solutions.
• Coordinate with internal departments, including Food & Beverage, Front Office, and Housekeeping, to ensure all event aspects are aligned.
• Manage event logistics, including room setup, audiovisual requirements, and catering services.
• Oversee event budgets, ensuring all events are delivered within agreed financial parameters.
• Provide exceptional customer service throughout the event planning process and on the day of the event.
• Handle any last-minute changes or issues with professionalism and efficiency.
• Conduct post-event evaluations to gather feedback and improve future events.

• Previous experience in event coordination or a similar role in the hospitality industry minimum 6 months
• Strong organizational and multitasking skills, with the ability to manage multiple events simultaneously.
• Post Graduate diploma in Hospitality Management level 8
• Excellent communication and interpersonal skills, with a customer-focused approach
• Ability to work well under pressure and meet tight deadlines.
• Proficiency in event management software and Microsoft Office Suite.
• A keen eye for detail and a creative flair for event design.
• Understanding and experience from the Food & Beverage department background minimum 6 months practical experience
• Flexibility to work evenings, weekends, and public holidays as required.

What we offer;

• A supportive and vibrant working environment with great team
• Opportunities for professional development and career advancement
• Staff discounts on accommodation, dining, and other services
• Duty meals while on shift

Role is Full time 32 hours per week, $28.18 per hour