- Full-Time
- Permanent
- PULLMAN
- Food & Beverage
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Pullman London St Pancras, London, United Kingdom
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REF65492Y
Conference & Banqueting Team Member
Region
Europe and North Africa
"Why work for Pullman London St Pancras?
We welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities within the company.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
We are looking for a FUN, PASSIONATE & EXTROVERTED full-time Conference & Banqueting Team Member who wants to join a team at a VIBRANT central London Hotel! As a Conference & Banqueting Team Member, you will be responsible for providing exceptional service to our guests and ensuring the smooth operation of our events. Your role will involve the following responsibilities:
- Provide a professional and courteous welcome to all guests, ensuring they are greeted and seated promptly upon arrival
- Deliver high-quality service during meetings, lunches, and coffee breaks, maintaining a consistent standard of excellence throughout all events
- Engage with customers in a professional manner, addressing their needs and queries efficiently and effectively
- Assist with room setups and audio-visual equipment, ensuring all technical aspects of events are properly managed
- Promote and upsell Food & Beverage items to guests, demonstrating comprehensive knowledge of our menu offerings
- Contribute to creating a positive guest experience by anticipating needs and providing attentive service throughout their visit
- Collaborate with team members to maintain a high standard of service and cleanliness in all event areas
Your role is crucial in delivering exceptional experiences for our guests and maintaining the reputation of our establishment. We expect dedication, professionalism, and a commitment to excellence in all aspects of your work.
Benefits & Compensation
We offer a competitive salary package and a range of benefits, including:
Attractive Salary: £14.96 per hour (£30,338 per annum), plus a share of the monthly service charge
Bonus Breaks: Enjoy two complimentary one or two day breaks per year at other Accor properties across the UK
Pension Scheme: Secure your future with our contributory pension plan
Employee Benefit Card: Take advantage of discounted rates at Accor Hotels worldwide
Complimentary Meals: Free meals provided whilst on duty
Wellness Perks: Free access to the hotel gym
Employee Assistance Programme: Confidential support available 24/7
Annual Leave: Up to 33 days of annual leave per year (including public holidays)
Please note: Candidates must already have the legal right to work in the UK
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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