- Full-Time
- Permanent
- RAFFLES
- Food & Beverage
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Raffles Boston, Boston, United States
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REF65516Q
Restaurant Host
Region
Luxury & Lifestyle
Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.
The Restaurant Host is responsible for managing guest reception and seating arrangements, ensuring optimal dining room operations, and maintaining a professional atmosphere.
- Greet and welcome guests in a professional manner upon arrival
- Obtain and record essential dining information from guests, including dietary requirements and special occasions
- Strategically manage dining room seating arrangements, anticipating business fluctuations to maximize efficiency
- Implement organized seating protocols to maintain optimal service flow for servers
- Conduct regular, thorough inspections of restaurant areas, promptly reporting any equipment deficiencies or aesthetic issues through appropriate channels
- Maintain a clean and safe working environment in compliance with health and safety regulations
- Actively participate in and promote adherence to health and safety initiatives
- High school diploma or equivalent required
- 1-2 years of experience in a customer-facing role, preferably in hospitality
- Previous experience in a luxury establishment preferred
- Excellent communication and interpersonal skills
- Proficiency in restaurant reservation systems
- Self-motivated, with the ability to make effective decisions
- Demonstrates initiative, and the ability to work with minimal supervision
- Ability to deliver exceptional service levels under pressure
- Ability to multitask and prioritize in a fast-paced environment
- Flexible schedule, including nights, weekends, and holidays
- Knowledge of food safety and sanitation practices
- Basic math skills for managing wait times and table assignments
- Physically fit to stand and walk for the duration of the shift
- Familiarity with point-of-sale (POS) systems a plus
All your information will be kept confidential according to EEO guidelines.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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