Cluster Director of Revenue - Raffles Sentosa (pre-opening) and Sofitel Singapore Sentosa Resort and Spa

We are far more than a worldwide leader. We are more than 230 000 women and men who share something unique.
Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences
Yes, we lead the way. But we want to go further, With audacity, With imagination, With passion

ACCOR HOTELS - Feel Welcome In more than 5300 hotels in 110 countries

La Maison

We are a collection of 4 exclusive Luxury brands: Sofitel Legend, Sofitel, MGallery and Emblems across 38 countries, unlocking unique memorable moments in connection with the local destination.

MAIN DUTIES

• Ensuring accuracy of data and configuration as a basis for good revenue management
• Analysis of past performance as a lesson to improve future results
• Analysis of competitors rates strategy, performance and promotion offers
• Management of distribution channels
• Management of business gained to ensure optimal allocation
• Forecasts based on past performance, current holding, market intelligence as basis for optimization
• Recommend and establish pricing strategies. Focus will be to devise day-to-day and week-to-week strategies to maximize yield and occupancies in our wide and varied markets.
• Planning, developing and implementing plans which increase sales: Marketing and advertising campaigns for electronic distribution; Special promotion according hotel needs on public channels/ for wholesalers/ for hotel Sales Managers
• Management of group requests from sales team
• Communication with Accor Reservation Services and Accor Database Management.
• Communication with all departments concerned (Front Office/ Reservation/ Sales Managers/…) regarding the changes of pricing policy, promotion, waitlist bookings

Position Requirements

• Technically proficient in Opera, Dataweb, Resaweb, Atacsweb, ASA Sales, ASA Rates, B2B Extranets, B2C Extranets
• Eye for Detail
• Autonomous
• Ownership

ADMINISTRATION

Revenue Management

• Provide and accurate analysis towards pricing and yield management for driving both individual and group segments
• Work with the Cluster Director of Revenue to plan availability of the hotel's room inventory across all distribution channels including PMS (Property Management System), TARS and third party web sites
• Ensure sufficient competitor’s intelligence related to its pricing, products and positioning in the market place
• Develop a thorough understanding of various Channels of Distribution (e.g. Wholesales, Inbound Operators, Travel Agents, the Internet, etc.) and be up to date on current and prospective trends in each segment
• Through research, communication with peers and experience, proactively develop new tactics and techniques aimed at maximizing yield

Distribution

• To monitor pricing across all distribution channels
• To manage availability across all distribution channels: TARS, offline OLTAs, B2B, B2C extranets
• To verify consistency of information on websites.
• To monitor results and hotel exposure on the websites.
• To monitor rate & inventory integrity in all distribution channels. 

Confidentiality

• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Accor Internet and Email policy
• Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company. 

Job Requirements

• 5 - 10 years of relevant experience in a similar capacity
• Technically proficient in Opera, Dataweb, Resaweb, Atacsweb, ASA Sales, ASA Rates, B2B Extranets, B2C Extranets
• A team player with an eye for detail and excellent oral and written communication skills

What is it for you  :

• Employee benefit card offering discounted rates in Accor Hotels worldwide.
• Develop your talent through learning programs by Accor Academy.
• Opportunity to grow within your property and across the world!
• Ability to contribute to local community and make a difference through our Corporate Social Responsibility (CSR) activities