Business Development Manager

Novotel Melbourne Glen Waverley is a successful 4.5-star hotel comprising 200 guest rooms, restaurant/bar & conference facilities, situated in a bustling business district and at the gateway of the Dandenong Ranges!

Join a Hotel that is part of something bigger! We're a proud member of the Accor network, a global hospitality family with 45+ brands, 5,500 hotels, and a commitment to responsible, heartfelt service. Here, we believe in your potential and back it up with real opportunities for growth.

We are seeking a tenacious, ambitious, and sales-driven Business Development Manager to join our dynamic team. Reporting directly to the Sales & Marketing Manager, you will be the catalyst for identifying and pursuing new business opportunities, driving revenue growth, and maximising profitability. Your relentless energy and passion for hotel operations will help you build and nurture strong relationships with clients, partners, and stakeholders, propelling our success to new heights.

What you'll be doing:

• Develop new sales opportunities whilst effectively servicing the needs of existing clients.

• Management of accounts/clients across all markets to ensure business is retained and developed where possible.

• Manage strong relationships with guests, industry partners and other stakeholders. 

• Develop, sustain, maximise yield and grow business from all target market segments to meet the budgeted revenue.

• Develop and implement quarterly sales strategies for all relevant market segments including corporate, conferencing and events, inbound and leisure.

What We're Looking For

• Experience: Minimum 3 years in hotel sales, though we welcome ambitious professionals ready for their next opportunity, we are here to support your growth!
• Strong sales expertise with the ability to initiate robust relationships with both internal and external stakeholders.

• Excellent negotiation and communication abilities with great impact and have the interpersonal skill to influence.

• Familiarity with CRM, Accor tools, and digital marketing platforms is advantageous

• Mindset: Results-driven, strategic, creative, detail-oriented, and someone who leads with energy and heart

What's in It for You

• Employee Heartist Card: Discounted rates at Accor hotels worldwide
• Learn and grow: Access to Accor Academies and global development pathways
• Advance your career: Within one of the world's largest hospitality networks
• Make an impact: Contribute to sustainability and community initiatives
• Perks: Free onsite parking, duty meals, and all the coffee you can drink!

Ready to Lead with Heart?

If you're ambitious, culturally aligned, and ready to make your mark, we'd love to hear from you.

Become a Heartist® and help us write the next chapter.