Mantra Residences @ Southport Central comprises of three towers with integrated shopping and commercial precincts. You’ll love the convenience of the close by light rail system and during your down time experience all the area has to offer including Southport's China Town right at your door.
Purpose
As the Building Admin Assistant, you will play a pivotal role alongside the Building Manager and the Building Assistant Manager collaborating to maintain the property's seamless operation. Your primary objective is to provide high level secretarial support to the General Manager and Management team. Responsible for the overall management of all administrative processes of the Property.
Primary Responsibilities
- Handles all enquires that are directed to the administration department.
- Provide passionate, knowledgeable and friendly service to external and internal guests at all times.
- Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features.
- Answer all telephone calls within three rings in a professional manner according to brand standard.
- Ensures the confidentiality of all information that is processed.
- Coordinates and arranges appointments, travel, conferences, meetings and accommodation.
- Is aware of the General Manager and Managements movements, in and out of the Property, for the purpose of incoming calls or inquiries.
- Prepares correspondence on behalf of the General Manager and the Property.
- Provides assistance with and preparation for Executive, Departmental or Team Member meetings (including recording Minutes of meetings)
- Obtains quotes and raises purchase orders as required.
- Liaises with contractors and suppliers as required.
- Collects and compiles information from various data as directed by the General Manager.
- Compiles reports as required by Management.
- Ensures sufficient stationary is available at all times.
- Carries out general office duties such as photocopying, opening & distributing mail and sustains a proficient filing system.
- Coordinates all material to be displayed on the Team Members notice board.
- Maintain the cleanliness and the presentation of the office at all times.
- Coordinate uniform and name badge ordering and distribution for the Property.
- Assist with the collating and distribution of Owner’s Newsletter.
- Updates and maintains all Team Member files.
- Issue Birthday Cards, Milestone and Team Member of the Month collateral
- Assist management with day to day operations.
Skills and Experience
- An ability to understand and navigate complex stakeholder environments
- Strong focus and passion for hotel operations
- Sound understanding of emerging trends in the industry
- Demonstrated ability to coach, mentor, develop and inspire teams
- Confident and articulate communication, negotiation, relationship and networking skills
- Time management skills with the ability to multitask
- Strong personal integrity
- Entrepreneurial spirit with drive, ambition and high level of energy
- Good interpersonal skills with ability to communicate with all levels of team members
- Flexible and able to embrace and respond effectively to change
- Role model in Accor values and Heartist culture.
Accor Benefits
- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
- Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
- Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
- Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
- Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
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each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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