- Full-Time
- Permanent
- Sales & Marketing
- ACCOR
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Mercure Sao Paulo Jardins, São Paulo, Brazil
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REF67325T
Auxiliar de Reservas
Region
Americas
Por que trabalhar para a Accor?
Somos muito mais do que um líder mundial. Sejam bem-vindos como você é e você poderá encontrar um trabalho e uma marca que correspondam à sua personalidade.
Apoiamos você a crescer e aprender todos os dias, garantindo que o trabalho traga um propósito à sua vida, para que, durante sua jornada conosco, você possa continuar a explorar as possibilidades ilimitadas da Accor.
Ao ingressar na Accor, cada capítulo de sua história é sua para escrever e juntos podemos imaginar a hospitalidade de amanhã. Descubra a vida que espera por você na Accor, visite https://careers.accor.com/
Faça o que você ama, cuide do mundo, ouse desafiar o status quo! #BELIMITLESS
Atender clientes por telefone, e-mail, aplicativos ou presencialmente para realizar cotações, reservas e esclarecer dúvidas.
Registrar reservas no sistema do hotel, garantindo precisão nas informações como datas, tipo de acomodação, número de hóspedes e tarifas.
Confirmar, alterar ou cancelar reservas conforme a solicitação do cliente, seguindo as políticas do hotel.
Manter contato com agências de viagem, operadoras e plataformas de reservas online (OTAs) para garantir a correta comunicação e disponibilidade de inventário.
Informar aos hóspedes sobre políticas de check-in, check-out, formas de pagamento, regras do hotel e serviços adicionais.
Criatividade
Solução de Problemas
Contribuição para resultados
Prazer em Servir
Flexibilidade
Comprometimento
Dinamismo
Trabalho em Equipe
Liderança
Agilidade
Proatividade
Discrição
Atenção a detalhes
Zelo/Capricho
Disciplina
Asseio
Necessário inglês intermediário
Microinformática como usuário
Cursando superior ou tecnologia em hotelaria, turismo ou correlatas
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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