- Full-Time
- Permanent
- FAIRMONT
- Sales & Marketing
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FAIRMONT HANOI, Hanoi, Vietnam
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REF68469W
Sales Manager
Region
Luxury & Lifestyle
The Fairmont Hanoi will open in the Vietnamese capital before year end of 2025, making it the first Fairmont brand in the country. The 241-room luxury hotel will take design inspiration from the art of lacquer with the traditional colours of Vietnam, the Indochinese style from the French colonial period, and draws motifs from Vietnam’s dynasties. Positioned as an urban resort, our guests will be able to enjoy a very special and unique range of offerings such as eight dining and bar venues including a rooftop terrace, as well as two indoor and outdoor swimming pools, an extensive gym and an entire floor of wellness spa and bathhouse. For corporate and social groups, the Fairmont Hanoi will offer three ballrooms, the largest being a 1,100m2 grand ballroom as well as nine meeting rooms, making it an outstanding destination for meetings, conferencing and events. The Fairmont Hanoi is set to become the social epicentre of Hanoi!
Fairmont Hanoi is expanding its dynamic Sales team with three dedicated Sales Manager roles — each specializing in one of our key market segments: Corporate, Leisure, and Groups.
Whether it’s building strong relationships with corporate clients, curating memorable travel experiences for leisure guests, or coordinating seamless group stays and events — each role plays a vital part in shaping Fairmont Hanoi’s presence in the market.
This position reports directly to the Director of Sales & Marketing and plays a key role in executing the hotel’s commercial strategy while ensuring brand consistency and service excellence.
Responsibilities:
Identify, solicit, and manage new and existing accounts within the assigned market segment
Develop and execute sales strategies to meet and exceed room night and revenue goals
Conduct sales calls, site inspections, and client presentations to showcase the hotel’s offerings
Maintain regular contact with key clients and decision-makers through meetings, events, and travel trade shows
Prepare accurate forecasts, reports, and sales plans as required by the department
Collaborate with other departments (Revenue, Banquets, Front Office) to ensure client expectations are met and exceeded
Represent the hotel at industry events and networking opportunities
Monitor market trends, competitor activity, and client feedback to identify business opportunities
Uphold brand standards in all client interactions and communications
Qualifications:
Bachelor's degree in Business, Hospitality, or a related field
Minimum 2–3 years of sales experience in hospitality or luxury service environment
Strong understanding of the local and international market landscape (depending on the segment)
Excellent communication, negotiation, and presentation skills
Proactive, results-oriented, and customer-focused
Fluency in English; additional languages are an advantage
Proficiency in MS Office and hotel sales systems
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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