- Full-Time
- Permanent
- Sales & Marketing
- ACCOR
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Mercure São Paulo JK, São Paulo, Brazil
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REF428S
Assistente de Reservas e Eventos
Region
Americas
Somos uma Accor. Somos líderes mundiais em Hospitalidade Aumentada. Somos mais de 230.000 especialistas em hospitalidade colocando as pessoas no centro do que fazemos, criando novas conexões e emoções para nossos hóspedes, nutrindo uma verdadeira paixão pelo serviço e conquistas além dos limites.
Faça o que você ama, cuide do mundo, ouse desafiar o status quo! #BELIMITLESS
- Realizar a venda dos apartamentos e salas de eventos, prestando informações gerais aos clientes sobre as instalações e serviços do hotel, assim como negociando tarifas com base em parâmetros preestabelecidos.
- Administrar a disponibilidade de apartamentos e tarifas, inserir e conferir reservas individuais e de grupos, visando a máxima ocupação do hotel.
- Atendimento telefônico e presencial a clientes.
- Acompanhar/verificar, constantemente, a disponibilidade do hotel, analisando alterações, em conjunto com o Supervisor de Reservas.
- Assegurar o cumprimento integral aos procedimentos da área de Reservas, bem como preparar os processos e procedimentos de “Auto-Controle”.
- Executar outras atribuições correlatas de acordo com a necessidade da área.
Dinamismo, Disponibilidade, Prazer em Servir, Boa Comunicação,
- Experiencia na área e nível avançado de inglês.
Meet Elma, a Luxury Reservation Consultant
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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