- Full-Time
- Permanent
- Sales & Marketing
- ACCOR
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Mondrian Singapore Duxton, Singapore
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REF62657H
Assistant Sales Manager
Region
Luxury & Lifestyle
Mondrian Singapore Introduction
A breaker of boundaries, the hotel is ideally placed between the mavericks of Chinatown and the makers of the CBD. Today, Duxton Hill is Singapore’s most up-and-coming neighbourhood, featuring barista cafes, world-class eateries and bars, art galleries and independent boutiques. Now Mondrian arrives at the top of that hill.
What do we expect from you?
Under the general guidelines of the Director of Sales, the Assistant Sales Manager/Sales Manager/Senior Sales Manager solicits and services transient and group business that enables Mondrian Singapore Duxton to meet and/or exceed set revenue goals.
The Sales department is responsible for selling the hotel and providing a relationship-oriented atmosphere for the client, who would book business into the hotel. The Assistant Sales Manager/Sales Manager/Senior Sales Manager will have a defined sales territory, market segment(s), account list and/or may partner in a job-sharing setting. Their primary function is to book business from their prospecting and solicitation efforts and respond to inquiries. Based on assigned territory and market segment, it’s expected that a significant portion of time be devoted to new business development.
How your day looks like:
- Identify business trends and marketing opportunities that can improve the hotel’s performance.
- Continuously solicit for new business that expands our client base using action plans focused on the market segment identified by the Director of Sales.
- Prospecting and growing an account list, handling incoming leads and closing sales.
- Plan, execute and follow-up on sales trips as approved.
- Work closely with other sales associates and calling in on important customers and establishing multiple levels of contacts within the customer’s organisation.
- Participate in the sales meetings by sharing latest market trends and new business development opportunities and activities.
- Attend tradeshows, travel functions, major business functions or as required/directed by the Director of Sales.
- Organizes familiarization of hotels and their facilities with clients and potential ones.
- Support and assist in the development of the annual Business Plan, Hotel Budget and Marketing Plan as requested by the Director of Sales.
- Create excellent client relationship through attention to detail; prompt follow up and empathy for customer perceptions and needs whilst maintaining professionalism.
- Prepare periodic sales reports showing sales volume, potential sales, and areas of proposed client base expansion.
- Take ownership of daily sales activities and maximize the productivity by following a system of weekly and monthly action plans.
- Demonstrate good working relationship with other departments maintaining effective communication and teamwork.
- Actively assist the Credit Department in follow-up of overdue accounts.
- Other duties assigned by the Director of Sales when required from time to time.
How do I deliver this?
- Tell it like it is- Authentic, honest, you mean it, sincere, true.
- Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
- I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
- Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
- Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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