Assistant Housekeeping Manager

Why work with Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

• Assists the Executive Housekeeper to ensure that all day-to-day operations are handled on time and guest expectations are met.
• Co-ordinates with Front Office to ensure that rooms are serviced according to guest requirements and vacant rooms are cleaned for new arrivals.
• Conducts frequent room checks, public areas and back of house areas ensuring service procedures, standards of cleanliness and hygiene, repair and maintenance, employee grooming, and manning levels are in order and takes appropriate action where necessary.
• Assists in inventory control, purchasing, and disbursement for all aspects of housekeeping operations.
• Assists in administering the hotel’s lost and found system.
• Assists in the preparation of duty rosters, vacation planning and scheduling and public holiday scheduling.
• Assists in the maintenance of efficient administration.
• Assists in the selection training and evaluation of team Heartists.

• Minimum 2 years of experience in a management level position in a luxury hotel. 
• Experience in luxury hotel/resort environment preferred.
• Good command of English in both oral and written.
• Working knowledge of Microsoft Office (Excel, Outlook, PowerPoint, Word) and Opera PMS.
• High level of confidence and strong interpersonal skills to handles all levels of communication to colleagues and guests.
• Able to resolve problems and make decisions confidently.
• Uses sensitivity and discretion in supporting guests’ needs.
• Leadership skills – collaborative, enabling, and entrepreneurial.
• Career focused, wanting to grow and develop, self-motivated.
• Good knowledge in HACCP.

What is in it for you?

Employee benefit card offering discounted rates in Accor Hotels worldwide. Develop your talent through learning programs by Academy Accor. Opportunity to grow within your property and across the world! Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Accor Sustainability.

How to apply

Please submit your CV to Kelvin.PEDROSA@accor.com or Augustine.QUIAMBAO@accor.com.