1. Full-Time
  2. Permanent
  4. Finance


Sofitel Al Hamra Beach Resort, Ras Al-Khaimah, United Arab Emirates



Accounts Receivable Officer


Luxury & Lifestyle

Company Description

Sofitel Al Hamra Beach Resort

Job Description

  • Provide an effective system to track Accounts Receivables for the activities of the Credit Management.
  • To understand thoroughly Sofitel objectives in managing Account Receivables
  • Provide a summary of the ageing report required by various ambassadors in the Accounting and Control Department to prepare monthly reports.
  • Provide Sales & Marketing ambassadors and Department Heads with information necessary for them to manage their customers.
  • To ensure that all transfers to City Ledger through Income Audit, Accounts Payable and General Ledger do agree with the control account.
  • To ensure the accuracy of all charges and credits posted to the individual accounts.
  • To ensure the room rate charged to travel agents are in accordance with the contract (if applicable).
  • To ensure the group billings are complete as per contract.
  • To prepare with proper supporting documents and forward to the Assistant Director of Finance / Credit Manager for review and signature all City Ledger Adjustments that need to be made before they are posted by the Front Office Clerk-Cashier.
  • To ensure all invoices are dispatched to debtors within 48 hours.
  • To ensure that returned checks are recorded in the City Ledger, that unapplied credit balances are reconciled and that minimal variances in payments are cleared at the time of receipt.
  • To process invoices / folios promptly and to render interim and monthly statements and follow up reminders on a timely basis.
  • To monitor and to maintain support of all advance deposits and to balance them to the general ledger at month-end.
  • To reconcile accounts receivable trial balances with the general ledger control accounts each month and to ensure accurate aging.
  • To transfer all permanent folios to city ledger at the month end.
  • To prepare trial balance for ambassadors’ ledger and report to the Assistant Financial Controller for payroll deduction.
  • To allocate credits transmitted by payroll journal to appropriate ambassador accounts.
  • To allocate credits transmitted by the Daily General Cashier Report to appropriate accounts and keep all debtor accounts up-to-date.
  • To initiate payment of travel agents commission on the basis of verified computer reports.
  • To ensure all documents related to the section including the Sales and Office Rental contracts (if applicable), group orders and amendments etc., are properly filed for reference.
  • To maintain an up-to-date systematic “Open Accounts” file for use by Accounts Receivable.
  • To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned Place of Work to the standard set.
  • To be entirely flexible and adapt to rotate within the different sub departments of the Accounting & Finance Department.
  • To be fully conversant with all services and facilities offered by the hotel.
  • To assist the Credit Manager to trace and to collect any outstanding debt as instructed.
  • To set up all city ledger accounts and to ensure that the discounts set are the same as those granted by the management.
  • To be fully conversant with the Credit Policy & Procedures.
  • To liaise with the Credit Manager at all time regarding guest queries, credit card charge backs and open balances and general credit terms under the direct supervision of the Assistant Financial Controller.
  • To witness General Cashier’s counting monetary receipts remitted by Cashiers.
  • To assist in carrying out quarterly, bi-yearly, yearly inventory of operating equipment.
  • To carry out any other reasonable duties as assigned by the Credit Manager and Assistant Credit Manager.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.


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