Accounts Assistant

Mantra Trilogy is located on the bustling Cairns Esplanade and a stone’s throw from the shores of the Coral Sea. The property hosts 225 rooms comprising of hotel, one, two and three bedroom apartments spread over three towers. The location boasts a tropical lifestyle where in your downtime you can explore the Great Barrier Reef, enjoy the cafés and restaurants along the esplanade, experience Cape Tribulation and enjoy local markets.  

About the Role

Reporting to the Operations Manager and Area Financial Controller, you will be responsible for managing the day-to-day administration function of the property, supporting financial processes, and ensuring accurate and timely completion of accounts-related activities.

You will be a trusted team member who works closely with operational departments, corporate teams, suppliers, and stakeholders to ensure processes run efficiently and effectively.

Key Responsibilities

• Provide professional administrative support to the Management Team
• Manage accounts receivable processes, including follow-up of outstanding balances and collection activities
• Process and monitor invoices, payments, refunds, and financial documentation
• Assist with accounts payable processing and ensure invoices are submitted within required timeframes
• Complete regular reconciliation of accounts, including general ledger and clearing accounts
• Support month-end financial processes and reporting requirements
• Monitor and maintain accurate financial records in line with Accor policies and procedures
• Assist with trust accounting compliance and cashiering documentation
• Prepare reports and provide administrative support as required by the Leadership Team
• Manage correspondence, filing, office administration, and general enquiries
• Maintain confidentiality of all business, guest, and employee information

About You

You are an organised, proactive, and commercially minded professional who takes pride in accuracy and delivering exceptional support to others.

To be successful in this role, you will have:

• Previous experience in administration, accounts, finance, or a similar role
• Strong attention to detail and excellent organisational skills
• Ability to manage multiple priorities and meet deadlines
• Confidence communicating with internal and external stakeholders
• Strong understanding of accounts processes, including receivables and reconciliations
• Ability to work independently while contributing positively to a wider team
• High level of professionalism and integrity when handling confidential information
• Passion for hospitality and delivering exceptional service
• Experience within the hotel, tourism, or accommodation industry will be highly regarded

Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.