Account receivable

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• Ascertain that all charges received for billing are proper and with complete supporting documents and approved credit account with the Hotel. • Ensure timely and accurate billing. • Assist in preparation of correspondence in reference to disputes. • Assist in calculation of travel agent commission for accruals and checking on travel agent commission details. • Reconciles on daily basis the credit card transactions on Opera to the batch register and to investigate any variances. • Maintain a filing system for account receivable records. • Assist in balancing daily transfer to city ledger and post, edit and update to accounts receivable system. • Handle correspondence and queries regarding city ledger accounts • Assist in the reconciliation of accounts & respond & resolve account queries. • Process all invoices and statement of accounts. • Ensure all credit card refund submitted have proper documentation and approval before a refund can be done. • Assist in preparation of correspondence for disputes and chargeback. • Liaises closely with the Chief Accountant in reviewing and maintaining the Aged Trial Balance of Accounts Receivable/ Accounts Receivable Aging • Provide training to Front Office and Food & Beverage on credit card related matters Communicate and coach the Duty Managers/ Supervisors / Front Office Cashiers / Finance team members to ensure Finance policies and procedures are adhered to. • Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two-way communication. • Work better together with the other Finance team member, taking over the duties when he/she is not available. • Build and maintain positive relationships with all internal customers and guests in order to exceed their needs. • Take action to address these needs in order to exceed their expectations Ensure compliance with the policies, procedures and statutory requirement. • Maintain accounting controls by preparing and recommending policies and procedures to improve the work flows in the accounts department. • Reports directly to and communicates with the Chief Accountant on all matters pertaining to accounting and financial controls. • Performs other duties as required.

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In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
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We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.