SENSORIAL IMMERSION: BRINGING CULTURE TO LIFE
At Grand Mercure, Sensorial Immersion lies at the heart of the guest experience. Designed as a journey through the five senses
(from taste to scent, sound, touch and sight), it transforms each stay into a deeper connection with the destination’s culture and
heritage.
This vision takes life through the design of our spaces, the textures, the flavours and the rituals offered, but above all through the passion
and creativity of our Heartists®, who bring these experiences to life every day.
#1
From locally inspired dishes to curated beverage rituals, our teams create epicurean journeys rooted in local traditions, allowing guests to savour the true essence of each destination.
#2
Through wellness rituals inspired by local customs, our teams offer moments of reconnection and balance, blending traditional practices with a modern, holistic approach to wellbeing.
#3
From housekeeping to maintenance, our teams shape the atmosphere and design of each space down to the finest details, to ensures that every element reflects the destination’s culture.
''At Grand Mercure, every day is an opportunity to bring
warmth and joy to others.
We don’t just provide a service, we create experiences
that people will remember.
What I love most is being able to share meaningful
moments , through food, through service, through
simple gestures.''
XU JIYAO
Kitchen Chef at Grand Mercure Shanghai Hongqiao, China
Immerse Yourself
