Information Technology Manager

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 Take full responsibility for all IT-related pre-opening tasks, closely collaborating with the Project Team, DTS, and Accor IT.
• Ensure and implement security measures to safeguard the integrity and privacy of both business and guest data, while complying with data protection regulations.
• Troubleshoot and resolve any IT issues as they arise.
• Provide technical support to all employees and conduct training sessions to ensure effective use of IT systems and tools.
• Develop technology-driven solutions to enhance guest services, such as optimizing the reservation system, implementing digital check-in/check-out processes, and improving Wi-Fi services.
• Address and resolve guest complaints related to IT challenges.
• Negotiate and communicate with IT vendors and service providers to ensure all products and services meet guest expectations.
• Manage the IT budget and ensure efficient use of resources.
• Lead IT projects and initiatives, such as introducing new technologies or upgrading software applications.
• Regularly report to hotel management on the status and progress of IT initiatives.
• Prepare documentation and reports to demonstrate the effectiveness and value of IT systems.
• Stay informed about emerging technology trends.

• Minimum 3 years of practical experience in IT management, technical support, or a related role.
• Comprehensive knowledge of IT infrastructure, with expertise in networking, cloud platforms, and cybersecurity. Azure Cloud, Meraki Network, Microsoft stack.
• Strong leadership and communication abilities, capable of effectively managing teams and fostering cross-functional collaboration.
• Proven ability to develop and manage IT budgets, control costs, and maintain productive vendor relationships.
• Demonstrated success in leading IT teams and delivering complex technical projects from planning through execution.
• Skilled in utilizing modern IT tools and technologies, including cloud computing, virtualization, and next-generation solutions.
• Strong analytical mindset with a proactive approach to problem-solving and continuous improvement.

Pullman Ninh Binh a 283 rooms hotel and located in the heart of Hoa Lu city.

An upmarket Food and Beverage offerings with 3 Restaurants and 3 Bars and large meeting and events space. 2 swimming pool and large landscape.

Food ConneXion an All Day Dining experience live cooking from our talented Chefs from around the world, located on the Lobby level and complimented with an outdoor and indoor seating overlooking the Atrium and lavish external landscape, with pizza baked together at the live kitchen gives Food ConneXion a place to be with family and friends.

On the 27th floor we offer an innovative two in one concept of Cantonese cuisine and Mad Cow - Wine and Grill a signature Pullman steak restaurant.

Our 28th floor we offer a roof top bar and a pool and guests can enjoy sunset together with a stunning view of Trang An.

Great working environment and be part of pre-opening team.