- Full-Time
- Permanent
- Information Technology
- ACCOR
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Grand Mercure Rio de Janeiro Copacabana, Rio de Janeiro, Brazil
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REF2898F
SUPERVISOR DE TI
Region
Americas
O Grand Mercure Rio de Janeiro Copacabana pertence ao grupo Accor Hotels. O hotel está localizado em frente à praia de Copacabana, perto das Praias de Ipanema e Leblon. Possui fácil acesso aos principais pontos turísticos do Rio de Janeiro, além de centros comerciais, shoppings, teatros e restaurantes.
Supervisionar e prestar suporte técnico aos usuários e clientes do hotel, orientando sobre a operação de softwares e hardwares, bem como efetuando as atualizações e manutenções pertinentes, assegurando o perfeito funcionamento de todos os sistemas informatizados garantindo assim a promessa de conectividade da marca Grand Mercure Copacabana, dentre outras atividades pertinentes ao setor.
- Experiência em Tecnologia da Informação: Sólido conhecimento em infraestrutura de TI, redes, sistemas operacionais e ferramentas corporativas, com foco na garantia da conectividade e operação eficiente dos sistemas do hotel.
- Suporte Técnico: Capacidade comprovada de atuar no atendimento aos usuários e clientes, prestando suporte técnico com agilidade e eficiência, incluindo diagnóstico e resolução de problemas (troubleshooting) em softwares e hardwares.
- Liderança e Gestão de Equipes: Vivência em liderar e coordenar equipes técnicas, promovendo o alinhamento com os objetivos estratégicos do hotel e assegurando a qualidade do serviço prestado
- Formação superior em Ciência da Computação, Engenharia de Software, Sistemas de Informação ou áreas correlatas.
- Certificações profissionais em Tecnologia da Informação, como ITIL, CompTIA, Microsoft, Cisco, entre outras.
VALE TRANSPORTE, REFEIÇÃO NO LOCAL, PLANO ODONTOLÓGICO, PLANO DE SAÚDE E SEGURO DE VIDA EM GRUPO, REEMBOLSO FARMÁCIA E PARTICIPAÇÃO DE LUCROS (PPR).
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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