- Full-Time
- Permanent
- Information Technology
- ACCOR
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Fairmont Singapore, Singapore
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REF72505E
IT System Administrator
Region
Luxury & Lifestyle
HOTEL OVERVIEW
Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.
ABOUT OUR COMPANY
At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.
Summary of Responsibilities:
The main responsibilities and tasks of this position are as listed below, but not limited to these:
- Review and schedule daily system operation tasks; prioritizes and ensures completion of tasks, following established procedures.
- Ensure optimal availability of the computer systems, POS, Hotel Network and Guest Internet Network.
- Perform/handle backup operations and tape management.
- Perform/handle system failures and recovery procedures.
- Maintain user accounts, user environments, directories and system security.
- Provide Desktop support
- Administrate Helpdesk tickets via Corporate Portal Helpdesk Support Suite
- Administrate Servers and IT infrastructure appliances
- Apply System patches and updates
- Install and/or maintain hotel office computers, network, file servers, network cabling, printers, other related equipment, devices, and systems; adds or upgrades
- Monitor and administer the network. Regularly review server/event logs to detect server, network and security issues
- Investigate all hardware malfunctions; notify and coordinate maintenance service with contractors
- Ensure that all shift activities, unusual occurrences, and status events are properly logged, investigated, reported and resolved.
- Monitor inventory of supplies needed for operational requirements and assist in keeping supplies stocked by relaying order requests to IT Manager.
- Ensure timely user notification of maintenance requirements and impact on system availability.
- Must possess at least a Polytechnic Diploma in Computer Science/Studies
- 2 years Computer Operations and Networking
- Written and Spoken English
- Microsoft Operating Systems
- Microsoft Application products such as Word, Excel, Access, Powerpoint, Visio, Project, etc.
- Basic Networking knowledge ( TCP/IP, LAN, WAN)
- Knowledge of Hotel Application Systems is a plus
- Must be able to work shift, including weekends and Public Holiday
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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