1. Full-Time
  2. Permanent
  3. Talent & Culture
  4. Accor





Vice President, Talent & Culture Operations, Asia


South East Asia

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Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

This position is flexible to be based in Singapore, Indonesia or Thailand. 

This role will play a pivotal role in fostering a culture of high performance and nurturing talent to drive success across hotel operations.

Working in partnership with the Talent & Culture Centre of Excellence (CoE), you will act as a senior business partner for the region and act as the liaison between hotels, operations leaders and Heartists across Asia. This role is responsible for the overall the execution of talent and culture initiatives in line with the our global & MEA APAC overall objectives and strategic plans.

Primary Responsibilities

  • Partner with Centre of Excellence: Work in partnership with each of the Centres of Excellence to ensure the deployment of Accor strategy, systems, platforms, tools whilst collaborating and ensuring the context of the geography is understood to achieve operational excellence. Collaborate closely with senior leadership to align talent and culture initiatives with business goals and operational needs.​

  • Strategic Business Partner: Ensure guidance and sound advise is shared to Operational teams including the Regional teams by providing expertise and guidance on talent and culture matters. This includes talent management, workforce planning, employee relations, and organizational development to drive business success.

  • Leadership Development:  Collaborate with the Centre of Excellences, and Corporate T&C teams, to execute leadership development programs within the Asia region through utilization of Accor Academy and other external initiatives as they occur. Key focus on enhance employee skills and competencies. Support the identification and development of high-potential talent, succession planning, and coaching for senior leaders.​

  • Employee Relations and Compliance: Ensure employee relations matters are resolved and provide support to managers in resolving workplace issues. This includes addressing conflicts, conducting investigations, and promoting a positive and inclusive work culture. Ensure compliance with local labor laws and company policies related to talent management, and work with legal and T&C teams to develop and implement policies and procedures that reflect best practices in T&C​

  • Talent Acquisition and Retention: Oversee and support the talent acquisition and retention strategies for the Asia region, working closely with local T&C teams, Centres of Excellence and external partner. Implement best practices to attract, select, onboard, and retain top talent aligned with the company's culture and values, to ensure the organization has the right talent to meet its current and future business needs.​

  • Culture Promotion: Champion the company's culture across all hotel operations in the Asia region, ensuring that it reflects the organization's values, mission, and vision. Partner with local leaders to create an inclusive and engaging work environment where employees can thrive and feel valued.​

  • Performance Management: Drive performance management initiatives, ensuring that performance goals are clear, feedback is constructive, and continuous improvement is encouraged. Work with regional leaders to develop talent through performance management processes and foster a culture of accountability and recognition.​

  • Communication and Employee Engagement: Implement strategies to enhance employee engagement, satisfaction, and well-being across all hotel properties within Asia region. Inform employees about organizational developments, changes, and new initiatives. Leverage employee feedback to identify opportunities for improvement, lead initiatives to address employee concerns. Mentor leaders to create meaningful actions and ensuring continuous follow up. ​

  • Diversity and Inclusion: Implement programs to promote diversity and inclusion within the organization, fostering an environment where individuals from diverse backgrounds feel supported and empowered. Collaborate with local teams to ensure that diversity and inclusion are integrated into all talent and culture programs.​

  • Organisational Development & Change: Support the Centres of Excellence in driving initiatives aimed at improving organizational effectiveness and efficiency. This may involve organizational restructuring, change management, and developing programs to enhance employee engagement and satisfaction.​

  • HR Metrics and Analytics: Utilising HR metrics and data analytics provided by the Centre of Excellence to assess the effectiveness of T&C programs and initiatives. You may use data to identify trends, measure key performance indicators, and make data-driven recommendations for improvements. ​

  • HR Technology Integration: Enforce consistency through technology to enhance T&C processes and systems. This may involve the integration of HRIS (Human Resources Information Systems) and other technological solutions to streamline T&C functions.​


  • Minimum 10 years of experience in progressive Talent & Culture (T&C) roles, with 5 years of leadership position focusing on talent management.

  • Holds a Bachelor Degree in Human Resources Business Administration, Organizational Psychology, or related field.

  • Excellent communication, interpersonal, and negotiation skills, with the ability to build effective relationships and influence stakeholders at all levels.

  • Ability to navigate complex organizational structures, work collaboratively with diverse teams, and drive change in a fast-paced environment.
  • Demonstrated ability to lead and execute people initiatives in line with corporate strategies and objectives
  • Strong knowledge of talent acquisition, employee relations, leadership development, performance management, and diversity and inclusion best practices with a proven track record of partnering with senior leaders.

Additional Information

  • Based at the Accor Corporate Office located in Singapore, Indonesia or Thailand
  • Reports directly to Senior Vice President, Talent & Culture, Middle East, Africa, Asia Pacific with a dotted reporting to Chief Operating Officer, Asia.
  • Employee benefit card offering discounted rates in Accor Hotels worldwide including dining and spa services
  • Develop your talent through learning programs by Accor Academy including online courses, workshops and leadership development programs.
  • Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities.
  • World class organization that offers variable career opportunities and development

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.


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