1. Full-Time
  2. Permanent
  3. SO/
  4. Rooms

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SO/ RAS AL KHAIMAH, Ras Al-Khaimah, United Arab Emirates

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REF114613T

Telecommunications Agent

Region

Luxury & Lifestyle


Company Description

SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.


Job Description

• Call Handling: Answer and route incoming calls promptly and professionally.

• Guest Requests: Assist with guest inquiries, wake-up calls, and message delivery.

• Communication: Relay information to departments and staff accurately.

• Documentation: Maintain call logs and service requests.

• Support: Assist with emergency communication procedures.


Qualifications

• High School diploma or equivalent.

• Experience in customer service or call handling preferred.

• Clear communication and telephone etiquette.

• Multitasking and problem-solving abilities.

• Familiarity with telecommunication systems.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US