1. Full-Time
  2. Permanent
  4. Talent & Culture


Fairmont Pittsburgh, Pittsburgh, United States



Talent & Culture Generalist


Luxury & Lifestyle

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Company Description

Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub.  Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.

The hotel features a main restaurant, fl.2 which showcases modern American cuisine.  The 185 room property boasts views of PNC Park as well as Mt. Washington, and is in the heart of Pittsburgh’s downtown attractions including the historic Arts & Culture district.

What Is In It For You: 

  • Competitive salary
  • Flexible PTO and Benefit plans
  • Generous 401k options
  • Employee rates at Luxe Accor properties in North and Central America
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within our property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility and Employee Wellbeing initiatives

Job Description

The Talent & Culture Generalist will be a part of a strategic T&C team that is focused on driving successful business results through people.  This individual will be responsible for the administration of many functions in a busy T&C office.  The ideal candidate will have an enthusiastic attitude, strong organizational skills and high attention to detail.  They must also have a passion for working with people and engagement activities.

What You Will Be Doing:

  • Personally greet all employees, both in person and over the phone, offering support and fielding inquiries
  • Oversee general office administration including all employee filing, sorting mail and responding where required
  • Assist with communication between T&C and all other departments
  • Prepare statistical reports
  • Administer letters of employment, employee information updates, etc.
  • Track all employee trainings and department meetings
  • Maintain all T&C communication boards
  • Act as the key department operator for T&C information system and employee database
  • Support recruiting and training efforts including creating and updating requisitions, reviewing applications, assisting with interviewing
  • Responsible for New Hire Orientation preparation, and paperwork.  Some involvement in presentation
  • Distribute Fairmont property to colleagues such as ID cards, etc.
  • Maintain benefits administration and tracking
  • Order and maintain all T&C supplies and inventory
  • Assist in creating and organizing regular employee events
  • Represent T&C on hotel committees, assist with employee recognition
  • Ensure all company processes are followed and enforced
  • Other duties as assigned



Your Skills and Qualifications:

  • Previous T&C and/or Office Administration experience required
  • Post Secondary Education in either Hospitality or Business program an asset
  • Must be computer savvy with advanced skills in Microsoft Office, PowerPoint, Publisher, etc
  • Ability to demonstrate tact and diplomacy in an environment of confidentiality and professionalism
  • Proven ability to handle multiple tasks in a very busy environment

Additional Information

Physical Aspects of Position (include but are not limited to):

  • Extended periods of sitting, computer and administrative office work
  • Occasional standing and walking throughout shifts.
  • May occasionally exert up to 10 pounds lift, carry, push, pull or otherwise move objects.

Visa Requirements: Must have proof of valid U.S. work authorization.

Our Commitment to Diversity, Equity and Inclusion

We are an inclusive company and our goal is to attract, recruit, and promote diverse talent.  Accor focuses on an extensive DEI program, which enhances and supports the values of the Group, and are integrated into the global company culture.

Why Work for Accor?

We are far more than a worldwide leader. We welcome you are you are and you can find the job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor!




Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.


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