Talent Acquisition Manager

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in beautiful Jasper National Park while pursuing a fulfilling career at the newly renovated Fairmont Jasper Park Lodge. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity.  Our team is a network of empowered individuals with a drive for excellence at one of the top brands in the hospitality industry. Work hard, play hard, and have an impact taking our hotel to the next level! 

The Fairmont Jasper Park Lodge is looking for a Talent Acquisition Manager. This person will be responsible for assessing the recruitment needs of the hotel and creating competitive talent acquisition strategies, programs, and plans to ensure that we are hiring top talent! 

What You Will Be Doing 

Reporting to the Director, People & Culture with a dotted line to the Director, Regional Talent Acquisition, responsibilities and essential job functions include but are not limited to the following:  

• Work with the Director, Regional Talent Acquisition to develop and execute a hotel specific recruitment strategies 

• Partner strategically with the Executive team and Department Heads to assist them in evaluating departmental hiring requirements based on operational demand and business volumes and implement the most appropriate hiring solutions  

• Manage active candidates throughout the recruitment process and provide best in class candidate experience from the first contact to onboarding 

• Research and seek out new recruitment channels and present innovative recruitment ideas and solutions to attract talent in order to build a strong talent pipeline 

• Work with the Regional Talent Acquisition Team and hotel team in creation and implementation of Recruitment Marketing Strategies to target and attract top talent 

• Oversee a full cycle recruiting process through all aspects of the candidate journey to meet the various staffing goals across all levels of the hotel. This includes high volume recruitment of 400+ employees each spring.  

• Manage notifications, endorsement, and approvals of internal candidate applications within property and to other Accor properties 

• Oversee our Temporary Foreign Worker programs, ensuring compliance for all work permit holders, accurate record keeping and AINP application support 

• Oversee recruitment reporting and communications to ensure that the Executive Team, hiring managers, and the People and Culture team have access to accurate and timely recruitment information 
• Manage the property recruitment system (SmartRecruiters); creating requisitions, posting positions, screening candidates 

• Responsible for providing hiring managers with training on our recruitment process and recruitment systems (SmartRecruiters)  

• Create, revise, and maintain recruitment Standard Operating Procedures and ensure that these are communicated with hotel hiring manager 

• Develop, monitor, and improve recruiting analytics and reporting to monitor success and create better hiring outcomes.  

• Organize and attends job fairs and recruitment events/trips together with regional and hotel team members as required 

• Manage our campus recruitment program including arranging interviews, assisting with interviews and candidate selection, and the on-boarding process 

• Assist with arranging and conducting interviews alongside the hiring manager(s) to fill salaried positions (Assistant Manager and above), assessing candidate’s skills and competencies 

• Consult with hiring managers regarding selection of candidates. Adapt to hiring manager needs while adhering to overall company guidelines 

• In collaboration with the Housing Team and the People & Culture team, ensure an accurate and timely flow of information about new arrivals and available housing to ensure new employees can be adequately housed 

• Collaborate with the Director, People & Culture in managing the recruitment and relocation budgets - tracking, forecasting and accruing expenditure as required 

• in planning their hiring needs and implementing the most appropriate hiring solutions  

• Responsible for coordinating with hiring managers to define necessary requirements for open roles based on operation demands 

• Maintain accurate information about the hire-ability of relevant internal and external candidates 

• Manage reference and background check systems 

• Oversee the employment contract offer process for all candidates including drafting, reviewing, and improving contract templates and ad-hoc contracts. 

• Support hiring managers with negotiation of employment terms and conditions 

• Collaborate with the regional Talent Acquisition team including periodic meetings and annual offsites to share opportunities, best practices, and talent opportunities 

• Take corrective action if unapproved hiring is taking place  

• Develop and foster relationships with hiring managers and ensure that all open requisitions reflect the skills mix required by the property 

• Ensure that the Talent Attraction team is maintaining all administrative requirements including an accurate job description library, resources documents, nterview guides, filing, and compliance documentation.  

• Ensure adherence to Fairmont and Accor standards and procedures surrounding Talent Attraction. Assist the People and Culture team   

• Collaborate with our Marketing team to manage our Talent Brand - create and post recruitment content on social media platforms such as Facebook, Instagram, LinkedIn, etc.  

• Oversee two Talent Attraction Coordinators – development, goal setting, onboarding, performance management, and recognition.  

• Be an active, engaged, and positive member of the People and Culture team. This includes assisting with internal events, supporting People and Culture initiatives, and being a beacon of excellence and optimism for other team members.  

• Minimum of 4 years of experience with recruitment and/or People and Culture 

• A minimum of 1 year directing people or managing a team 

• Previous experience with recruiting for high volume or seasonal recruitment 

• Highly efficient with computers, digital tools, and online platforms (social media, professional networks, job boards, etc.) 

• Preferred experience working in remote locations and/or with hiring agencies, and with focus on sourcing strategies 

• Strong knowledge of Microsoft Office (Outlook, Microsoft teams, PowerPoint, Publisher, Excel, and Word) required 

• Enthusiastic and positive personality with ability to build strong relationships 

• High level of organization, accountability, and multitasking 

• A process optimization mindset- setting up, iterating, and continuously improving 

• Social media knowledge and experience an asset 

• Familiarity with foreign recruitment and various immigration streams an asset. 

• Analytical problem solver with a keen eye for detail, a sense of urgency and the ability to prioritize 

• Excellent Communications skills, both written and verbal 

• Results orientated with the ability to be flexible and to work well under pressure 

• Innovative, creative and willing to take risks and be accountable for successes, near misses and the inevitable, misses! 

• Ability to analyze data and trends and create strategies for improvement 

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
• Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor

Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

About the Application Process:  At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. 

APPLY TODAY: We encourage you to visit our website to learn more about living and working in beautiful Jasper! Jasper Hotel Jobs & Careers | Fairmont Mountain Jobs 

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: JPL.careers@fairmont.com  

Our Commitment to Diversity & Inclusion: 

At Fairmont Jasper Park Lodge, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

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