- Full-Time
- Permanent
- Rooms
- ACCOR
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Novotel Lisboa, Lisbon, Portugal
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REF1855K
Sub Chefe de Receção M/F
Region
Europe and North Africa
This vacancy has now expired. Please see similar roles below...
We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
What we offer:
- Be part of a international company
- Work for a leader brand as Accor present in 110 countries
- Development and career opportunities
- Benefits according to the role
- Accor discounts card
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
O Novotel Lisboa está a recrutar Sub Chefe de receção para integrar a nossa equipa de Front Office!
O que esperamos de ti:
Reportando ao Chefe de Receção, os nossos sub chefes de receção são membros cruciais na liderança da equipa, controlo e supervisão das tarefas de Front Office.
Parte integrante da venda, da organização do respectivo departamento e da qualidade das relações em termos de acolhimento, reservas e de serviços prestados ao cliente, bem como dos membros da equipa.
As tuas principais responsabilidades consistem em:
- Prestar o melhor acolhimento ao cliente graças a um serviço de qualidade, a fim de desenvolver as vendas de alojamento.
- Supervisionar, gerir e otimizar a venda de quartos.
- Aplicar a política tarifária e os procedimentos decorrentes dela.
- Gerir a faturação e recebimentos.
- Animar e insipirar a equipa de Front Office e reservas, contribuindo para um bom ambiente de trabalho e espírito positivo.
- Zelar pelo cumprimento da legislação laboral no respetivo departamento.
Quem és:
- Preferencialmente formado em hotelaria e/ou turismo, com experiência comprovada em Front Office.
- Ambição de pertencer a um projeto desafiante dentro de um dos grupos hoteleiros líderes a nível mundial.
- Sentido do acolhimento, do contacto.
- Autodomínio em qualquer circunstância.
- Sentido comercial apurado.
- Reatividade, espírito de iniciativa.
- Domínio do ambiente Windows, PMS, CRM e das novas tecnologias.
- Bom nível de cultura geral.
- Excelente apresentação.
- Língua portuguesa e inglesa obrigatórias.
- Uma terceira língua constitui uma vantagem.
- Salário base bastante competitivo com insenção de horário incluída
- Subsidio de transporte
- Seguro de saúde ao final de 6 meses
- Formação adequada de acordo com Accor Academie e acompanhamento constante · Possibilidade de progressão na carreira
- Desenvolvimento a nível pessoal e profissional
- Possibilidade de estacionamente dentro do hotel
- Benefícios ALL Heartist com cartão de colaborador e acesso a todos os hotéis com descontos e diversos produtos de parceiros do grupo.
- Esta vaga é para substituição de licença maternidade prolongada
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
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initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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